BMW of West Chester | Page 220

My husband and I have been buying BMW’s from Otto’s for close to 20 years now. Our latest transaction with Mohammed was such an enjoyable process. He really paid attention to our needs and went over and be close to 20 years now. Our latest transaction with Mohammed was such an enjoyable process. He really paid attention to our needs and went over and beyond. Wilmer and Noel were also a pleasure to work with. My daughter will be driving soon, so I hope to see everyone prior to my 3 year lease renewal. More

Everyone at Otto’s BMW is amazing!! This is the second car we purchased from them and the experience has been easy, relaxed and professional. They are no pressure and amazing service guaranteed! The geniu car we purchased from them and the experience has been easy, relaxed and professional. They are no pressure and amazing service guaranteed! The genius who worked with me was so thorough and informative and I am super excited to drive my new car!!! Thanks. More

Just took delivery of our 4th BMW from Scott Gately. At this point we feel like we are buying a car from a friend. Before we left we started the discussion of replacing my wife's car for BMW number At this point we feel like we are buying a car from a friend. Before we left we started the discussion of replacing my wife's car for BMW number 5. Highly recommend Otto's and Scott. More

Justice Magano is a full service sales person and a great person to work with. i can't say enough about the service and treatment. person to work with. i can't say enough about the service and treatment. More

Scott Gately is a great sales person. Otto's has a good selection of cars to choose from. Ask for Scott and you will have a great buying experience. selection of cars to choose from. Ask for Scott and you will have a great buying experience. More

My purchase (lease) couldn't have gone smoother. I've gotten BMWs from Otto's before and the service and treatment are outstanding. It was pleasure to work with Wilmer and Ian and both were very helpfu gotten BMWs from Otto's before and the service and treatment are outstanding. It was pleasure to work with Wilmer and Ian and both were very helpful and accommodating, making sure I got everything I wanted and asked for. Ian didn't just "sell me a car," he worked hard to get me a better car and even better deal than was first discussed. Highly recommend Otto's! More

I have always had a great experience at Otto’s. The staff is very helpful and friendly. Me use Scott Gately I’m sales and I could not ask for better salesperson. Highly recommend Scott and Otto’s staff is very helpful and friendly. Me use Scott Gately I’m sales and I could not ask for better salesperson. Highly recommend Scott and Otto’s More

Justice, was a pleasure to work with at Otto's BMW. He was very responsive and was fully interested in our satisfaction. Ask for Justice at Otto's. was very responsive and was fully interested in our satisfaction. Ask for Justice at Otto's. More

I worked with Robert @ Otto's West Chester BMW. Robert I worked with Robert @ Otto's West Chester BMW. Robert was knowledgeable and a pleasure to work with. Great Experience and I will be working with I worked with Robert @ Otto's West Chester BMW. Robert was knowledgeable and a pleasure to work with. Great Experience and I will be working with these guys for years to come. More

I had the pleasure of meeting and working with Mohammad at Otto's. I called about a 328d wagon I'd seen advertised online, and Mohammad was "my guy" from the phonecall all the way to the end. I live a 2 at Otto's. I called about a 328d wagon I'd seen advertised online, and Mohammad was "my guy" from the phonecall all the way to the end. I live a 2-hr drive away in NYC and wanted to make sure the car was still there before I came out, and he not only assured me that it was but he stayed in contact in the time before I took the ride out to see the car in PA. He was very upfront that as Otto's hadn't yet fully detailed and processed the newly-arrived car, I couldn't take it home in just one trip, which was really honest and something he didn't have to disclose. Mohammad was informative but never pushy or aggressive, which is important. He answered all my questions both on the phone and in-person with complete candor and accuracy. The visit and test-drive were perfect, he let me make my own judgments and decision, with no pressure. We worked-up the financials and they presented me with what I thought was a very very fair deal, with all costs upfront and dealer fees lower than what I'd seen other places. He introduced me to his manager Wilmer, who seemed very nice and considerate as well, and didn't apply the clamps as I expected. He clearly trusts Mohammad and respects his customers as well.. I ultimately decided a day later that a light tan leather interior wouldn't be right for my very active and destructive 19 month old, and Mohammad was predictably cool and kind about my decision to pass on the car, which disappointed both of us I'm sure. I'd recommend Otto's fully and hope that I can buy from them down the road. I know I sound like I'm Mohammad's best friend or brother or something, but I was a complete stranger until 5 days ago, but he won my trust and respect. Highly-recommended. More