BMW of West Chester

Excellent service, highly recommended First time purchasing a BMW and my wife and I could not be more pleased. Truly the ultimate driving machine. Our experience at Ottos was great and rec First time purchasing a BMW and my wife and I could not be more pleased. Truly the ultimate driving machine. Our experience at Ottos was great and receives our highest recommendation. Scott provided the highest level of professionalism and made our experience simple and smooth. More

Scott was awesome! Scott was incredibly easy to deal with. Worked very hard to help facilitate the purchase especially with my busy schedule. I would highly recommend a Scott was incredibly easy to deal with. Worked very hard to help facilitate the purchase especially with my busy schedule. I would highly recommend a visit to any prospective buyer. More

Outstanding experience with Heath Cameron Just purchased my 5th BMW from Heath. He is an incredible Sales Professional and I’ve had the pleasure of doing business with him for over 10 years n Just purchased my 5th BMW from Heath. He is an incredible Sales Professional and I’ve had the pleasure of doing business with him for over 10 years now. He is professional, courteous,and smart and I wouldn’t buy a BMW from anyone else. Otto’s is very lucky to have him representing the BMW brand. He is second to none. More

BMW purchase First class experience with my Otto’s team: Heath Cameron, Wilmer Rodriguez and Marissa Lamparelli. Entire process was professional with great respe First class experience with my Otto’s team: Heath Cameron, Wilmer Rodriguez and Marissa Lamparelli. Entire process was professional with great respect for our time. I especially enjoyed the new “delivery room” to inspect the vehicle and receive a tutorial on my fantastic automobile. Thanks again! More

What a car buying experience should be... I actually ENJOYED buying a car at Otto’s. Ian Welsh was the consummate professional - knowledgeable about the vehicle, up front regarding the price, I actually ENJOYED buying a car at Otto’s. Ian Welsh was the consummate professional - knowledgeable about the vehicle, up front regarding the price, and willing to answer ALL my questions. I recommend Otto’s and Ian to anyone considering a BMW. More

Changing the Unpleasant to Pleasant! This is my second vehicle from Otto's and first experience with Scott Gately. While purchasing a car can often be unpleasant, dealing with Scott was This is my second vehicle from Otto's and first experience with Scott Gately. While purchasing a car can often be unpleasant, dealing with Scott was terrific from order to delivery. He was professional and responsive and ended up making the experience positive, fun and pleasant. Thanks Otto's and thank you Scott! More

Impressed with Ottos This is my 3rd BMW and my 2nd from Ottos. I am very impressed with Ian Martin and his handling of the purchase of my new car. Very personable and This is my 3rd BMW and my 2nd from Ottos. I am very impressed with Ian Martin and his handling of the purchase of my new car. Very personable and knowledgeable of the whole process. He works quickly and efficiently and always kept in touch with me throughout the whole process and building of my car. Also when I picked up my car it had its own room and note for me to see. Loved the whole experience. More

Great Sales & Service Just bought my fifth BMW from Otto's, the last two from Justice Mogano. His approach is very natural and he is very thorough - I would (and do) recom Just bought my fifth BMW from Otto's, the last two from Justice Mogano. His approach is very natural and he is very thorough - I would (and do) recommend him to anyone. Also worked with Raheem for help with the new technology and with Frank in Service over the years. A very trustworthy and knowledgeable team. More

Awesome experience! From the moment one walks into Otto’s BMW it feels like entering an old friend’s home. Everyone is welcoming and genuinely interested in helping you h From the moment one walks into Otto’s BMW it feels like entering an old friend’s home. Everyone is welcoming and genuinely interested in helping you have a wonderful experience. From the test drive to the people in the business office the experience was professional and geared towards the ultimate customer experience. My salesperson Scott was friendly, professional AND he listened to what I had to say!!! Highly recommend!!! Kim More

Great experience Had the pleasure of working with Scott recently. Very informative and got me answers to my questions in a timely manner. During delivery, his knowl Had the pleasure of working with Scott recently. Very informative and got me answers to my questions in a timely manner. During delivery, his knowledge of the product was stellar and the transaction was seamless. I would recommend Otto’s and Scott without reservation. More