BMW of West Chester

Car shopping made easy. Shopping for new cars is not something I enjoy. However, Scott Gately made the experience painless. This was by far the best car buying experience I Shopping for new cars is not something I enjoy. However, Scott Gately made the experience painless. This was by far the best car buying experience I have had. Otto’s will definitely be our go to dealer when we replace our other vehicle. And would definitely work with Scott again. Will wholeheartedly recommend Otto’s and Scott specifically, to anyone I know shopping for a new car. More

Best dealership experience I've ever had - most professional I worked with Justice Mogano, who is very professional, knowledgeable and friendly. Ottos is great and everything exceeded my expectations. Purchased I worked with Justice Mogano, who is very professional, knowledgeable and friendly. Ottos is great and everything exceeded my expectations. Purchased my first BMW and I'm sure I will go back for my next one when the time comes. I definitely recommend this dealership and Justice. More

Strongly recommend Scott Gately! Scott Gately is the epitome of professionalism and fair dealing. His commitment to the highest level of service was unmistakable from our first conve Scott Gately is the epitome of professionalism and fair dealing. His commitment to the highest level of service was unmistakable from our first conversation over the phone, through the purchase of our car. Scott is incredibly knowledgeable and candid in addition to being respectful of my time. Scott will handle all my car buying needs moving forward. More

Excellent Ian, our salesperson, was very knowledgable, very attuned to our needs and had a great personality. This was a great experience for us. We will defi Ian, our salesperson, was very knowledgable, very attuned to our needs and had a great personality. This was a great experience for us. We will definitely recommend Ian and Otto's BMW to any of our friends and associates who are looking to buy a car. Ian walked us through every step to the process and made sure we felt comfortable leaving the dealership with our new car. WE LOVE OUR X3 Exceptional service. More

Excellent Service and a no pressure approach sold me My 1st BMW shopping experience was one that will keep me an Otto’s customer for some time to come. Ian Martin was simply a great human being to deal w My 1st BMW shopping experience was one that will keep me an Otto’s customer for some time to come. Ian Martin was simply a great human being to deal with. Lorenzo Adiletta whom I took my first test ride was knowledgeable and explained the car’s features clearly and concise. At the end Noel Montesano ensured my pickup was as smooth and stress free as possible. Thank you for making this shopping experience one to remember. More

Simply the Best! Best experience ever! The BMW knowledge Justice has is enviable. I guess that’s what happens when you’ve been selling them at the same place for 20 ye Best experience ever! The BMW knowledge Justice has is enviable. I guess that’s what happens when you’ve been selling them at the same place for 20 years! Justice had everything ready for me when I walked through the door after driving 2 hours to get there. Very impressive. And Noel the Finance Manager....this guy is hilarious! I could have talked to him forever. I will absolutely drive the 2 hours to buy my next BMW when my lease is up. Thanks guys!!! More

The absolute best! The X5 I just bought from Otto’s is my third car from this dealership. I broke the ice with a 335, went with a 650i next and now the X5. I have bought The X5 I just bought from Otto’s is my third car from this dealership. I broke the ice with a 335, went with a 650i next and now the X5. I have bought a lot of cars from other dealerships before and Otto’s is way above the others! The sales and service department are second to none. Wilmer Rodriguez, Dan Stangl, Ethan Lilly and Noel Montesano treated us like royalty! I can’t say enough for the lengths they went to ensure my satisfaction. The service department is also exceptional. Frank Adinolfi has always been genuinely interested in any concerns I’ve had. These employees actually seem to live and breath these cars. I come from a dealership background and truly know dedication when I see it. Once again, Otto’s is the best! I really wouldn’t consider any place else. More

The best experience ever! Scott was amazing, the process was short and sweet but yet very informative. I talked me through every step and was very clear in letting me know what Scott was amazing, the process was short and sweet but yet very informative. I talked me through every step and was very clear in letting me know what would be more beneficial for me. Purchasing the car was by far the best experience ever! More

Best used car purchase experience! We visited Otto’s BMW for a certified pre-owned convertible with low mileage. We had also hoped for a vehicle in a limited color selection. Our model We visited Otto’s BMW for a certified pre-owned convertible with low mileage. We had also hoped for a vehicle in a limited color selection. Our model was there-a 428i XDrive in silver, on the showroom floor! Ian Martin was selected to handle our inquiries, and he was excellent! He was straightforward and quite knowledgeable about the car- inside and out. He was highly competent in all aspects of the sale. He also was well-versed in going through the technology after we purchased it, as well as patient. More

Great experience with all negotiation done online! I traveled all the way from North NJ to buy a car from Ian Welsh, and I was not disappointed. I was interested in a loaner the Otto's had up on their I traveled all the way from North NJ to buy a car from Ian Welsh, and I was not disappointed. I was interested in a loaner the Otto's had up on their site and reached out for pricing. Ian made it easy to get pricing through email and after a brief phone conversation, we agreed on terms and did most of the paperwork over email. I went in on a Saturday morning to pick up the car and the process was quick and easy. Everything was as discussed, and I was in and out in less than an hour. I highly recommend anyone to reach out to Ian Welsh if they want a great deal on a BMW! More