BMW of West Chester

My experience from the test drive to purchase of this beautiful BMW was absolutely seamless. Scott was attentive and knowledgeable and a pleasure to work with. beautiful BMW was absolutely seamless. Scott was attentive and knowledgeable and a pleasure to work with. More

Great, the purchase was painless, fast and efficient. Great Job Scott. I would definitely consider doing business again with Otto's BMW. The process was spot on. Great Job Scott. I would definitely consider doing business again with Otto's BMW. The process was spot on. More

Brian DiPaolo worked very hard and did a tremendous job finding the perfect BMW for me. He demonstrated a great work ethic and commitment to getting me exactly what I needed. finding the perfect BMW for me. He demonstrated a great work ethic and commitment to getting me exactly what I needed. More

I had an awesome experience purchasing my first BMW through Otto's. They were able to adjust when I was late for the test drive and made time for me throughout. Everyone was completely professional a through Otto's. They were able to adjust when I was late for the test drive and made time for me throughout. Everyone was completely professional and kept me informed every step of the way. More

Mohammad was the best salesperson I have ever worked with. He was professional and respected me and my time. There was never any pressure and he made us feel welcomed and the buying process was effortle with. He was professional and respected me and my time. There was never any pressure and he made us feel welcomed and the buying process was effortless. When I came to pick up my car, he walked thru all of the settings and even hooked up my phone and had us on our way within 30 minutes. We will definitely be recommending him and Ottos to our friends. It is worth the drive from the middle of Delaware to receive such great service from such a wonderful and knowledgeable team (both Mohammad and Noel) More

Very professional - and an awesome selection of cars. Scott was very knowledgable and easy to work with. Our car is in fantastic condition - couldn’t be happier. Scott was very knowledgable and easy to work with. Our car is in fantastic condition - couldn’t be happier. More

We could not be more pleased with the ease in which we bought our new X5. The experience from purchase to turning in our leased vehicle to pick up and signing was absolutely fun! Scott was beyond nice and bought our new X5. The experience from purchase to turning in our leased vehicle to pick up and signing was absolutely fun! Scott was beyond nice and knowledgeable. We highly recommend Otto’s BMW and Scott Gateway. More

We had the pleasure of working with Scott Gately via email and in person. The entire process was nothing short of the utmost professionalism and a pleasure. He deserves the highest of recommendations email and in person. The entire process was nothing short of the utmost professionalism and a pleasure. He deserves the highest of recommendations and referrals. A true gentleman and made one feel totally at ease. We plan on sending any of family and friends in the market his way. More

We have been customers of Otto's for more than a decade and have referred friends to this dealership, who have also become repeat customers. Ian Welsh is a great agent to work with. He is responsive, knowl and have referred friends to this dealership, who have also become repeat customers. Ian Welsh is a great agent to work with. He is responsive, knowledgeable and very patient as you think through choices. What we like best is that there is no pressure with Ian. He listens to what you are looking for then focuses on that and does not do a hard sell on other things. Wilmer Rodriguez, as always, remains very customer-focused and he was the one who originally drew us to Otto's. Elias Randall is also great on the technology training visits. Over the last twelve years we have purchased seven BMWs from Otto's and have never been disappointed. Some we ordered, some we bought off the lot, but were delighted with them all. I highly recommend this dealership and these team members. They make you feel like you matter to them as a customer. More

Scott is a real professional who is on top of his game and follows through. We bought our first X7 a couple months ago and bought a second last week in part because of Scott's attentiveness. and follows through. We bought our first X7 a couple months ago and bought a second last week in part because of Scott's attentiveness. More