BMW of West Chester

Scott made purchasing our new car a pure pleasure. He listened to the options we wanted, never pressured us with existing inventory or a build voucher that they had available. He was able to negotiate a listened to the options we wanted, never pressured us with existing inventory or a build voucher that they had available. He was able to negotiate a build trade with another dealer and we built a beautiful car. Thanks so much for a stressless experience. More

I have been going to Ottos for many years. Just purchased another car - Ottos is still impressive and has managed to improve their excellent service. Scott Gately is straightforward and worked hard to make another car - Ottos is still impressive and has managed to improve their excellent service. Scott Gately is straightforward and worked hard to make us feel comfortable and feel excellent about our decision. More

I’ve bought 3 cars from Otto’s over the last 12 years or so (and a bike when they sold em). Every experience has been easy and professional . The staff is always respectful of the value of my time and in th so (and a bike when they sold em). Every experience has been easy and professional . The staff is always respectful of the value of my time and in this latest transaction Brian DiPaulo was fast in response, well informed about the cars and a pleasure to deal with.. More

Brian was courteous and proactive with his initial email communication, and professional, helpful and knowledgable once I arrived at the dealership. It was clear that he would do anything to deliver a top-n communication, and professional, helpful and knowledgable once I arrived at the dealership. It was clear that he would do anything to deliver a top-notch experience. Everything from the test drive to the car prep was thorough and seamless. It's clear that Brian and Otto's put the customer first. Thank you! More

Again and again, he listens he’s patient and most importantly, transparent and fair. Many vehicles purchased with scott and many more to come again! No question, call or text scott, he’s the one importantly, transparent and fair. Many vehicles purchased with scott and many more to come again! No question, call or text scott, he’s the one you want! More

Justice Mogano and the Otto's team continue to deliver service which exceeds expectations consistently. Justice arranged for the delivery of a new vehicle for me last week and personally made sure that an service which exceeds expectations consistently. Justice arranged for the delivery of a new vehicle for me last week and personally made sure that any insurance and title issues were completed in time for delivery. More

Justice has been so professional and honest over the past 9 years that I wouldn’t think of buying a car from any other dealership than Otto’s! 9 years that I wouldn’t think of buying a car from any other dealership than Otto’s! More

We have bought and leased multiple BMWs from Otto's, and also have our vehicles serviced there. Justice has sold and leased to us our last 6 cars, given us the best possible deals, and made every transacti also have our vehicles serviced there. Justice has sold and leased to us our last 6 cars, given us the best possible deals, and made every transaction smooth and easy. We are very happy with Justice and Otto's! More

Well, since 2005 when i bought my Mini Conv you have been a source for the family car things, my Son Bob is still racing one of 2 '02's, my Son Bill did race an M3 for a while, and i raced 2 different '02's a source for the family car things, my Son Bob is still racing one of 2 '02's, my Son Bill did race an M3 for a while, and i raced 2 different '02's myself. last Saturday Brian had our new 540i, and a slightly used X3 ready for us as we arrived. all 100% so far--keep it up More

From the moment I walked in everyone was extremely courteous. Ian was awesome to work with and answered all my questions. Fantastic people who really care about your experience courteous. Ian was awesome to work with and answered all my questions. Fantastic people who really care about your experience More