BMW of Silver Spring

I bought the 2025 X5 from this dealership. Miguel Mendez is an excellent salesperson and very honest. The whole car buying process was a breeze because Miguel kept me informed in advance and m Miguel Mendez is an excellent salesperson and very honest. The whole car buying process was a breeze because Miguel kept me informed in advance and made sure all the paperwork is ready. I live 2 hours away from the dealership and only bought the car because of Miguel excellent customer service. He gave me a very good price on the car. I will be definitely be buying future cars from Miguel and this dealership. More

The best service great bunch of guys the salesmanager was great as well as the credit manager was first rate. My salesmen was a gentleman there was also a tech guy who set up my car second to none. great as well as the credit manager was first rate. My salesmen was a gentleman there was also a tech guy who set up my car second to none. More

Kyle is awesome! I was recently in the market for a pre-owned luxury sedan and reached out to BMW Silver Spring regarding the car. My inquiry was responded to qui I was recently in the market for a pre-owned luxury sedan and reached out to BMW Silver Spring regarding the car. My inquiry was responded to quickly by Kyle Greene, and he promptly set me up with a test drive of the vehicle that I was interested in.  There was absolutely no sales pressure from him, and he created a positive and relaxed environment.  He did a really nice drive of demonstrating features of the vehicle, and explaining how they effect the ride and handling. The pricing negotiation was very straightforward, and I felt like Kyle was trying to get me a quick and fair deal He worked with me to get a decent price on my trade in as well. Finally, he also worked to include getting some minor issues with my vehicle corrected as part of the purchase deal. I recently brought the car back in to get those issues sorted out. Kyle was great at staying in communication with me. The fixes were not only done ahead of the promised timeline, he had them correct all 4 of my wheels - when only two were originally promised. It's rare these days for people to go so far above and beyond, and he really made the experience great. I would highly recommend Kyle and the dealership to all my friends and family. More

Rachel is very nice and helpful! I will come to silver spring again next time! I will come to silver spring again next time! More

Abiola Akintunde provided the highest level of service possible. Wonderful experience! The rest of the team from finance to the genius Amit were incredible possible. Wonderful experience! The rest of the team from finance to the genius Amit were incredible More

I bought my vehicle on line and through phone conversations. Everyone from the salesman to the finance team went smoothly. My vehicle was delivered to me on time and I’m very happy with my purcha conversations. Everyone from the salesman to the finance team went smoothly. My vehicle was delivered to me on time and I’m very happy with my purchase. I would not hesitate to make another purchase in the future. More

Don't bother setting appointments as nothing will be ready upon arrival and you'll sit at the dealership for 2 hours just to do a test drive. Mind you, the test drive was set up days in advance. She al ready upon arrival and you'll sit at the dealership for 2 hours just to do a test drive. Mind you, the test drive was set up days in advance. She also will disappear for a half an hour at a time for unexplained reasons. Also, don't try calling, emailing, or texting her. She simply doesn't reply More

Desirea was professional, patient, and very easy to work with. Amit was also great help of explaining the in-and-out of the vehicle. Both of them are excellent and highly recommended. with. Amit was also great help of explaining the in-and-out of the vehicle. Both of them are excellent and highly recommended. More

I am very happy with my experience here. Eric was very kind and helpful. He was very detailed and answered any questions that I had. He made the process very painless. I’m definitely going t Eric was very kind and helpful. He was very detailed and answered any questions that I had. He made the process very painless. I’m definitely going to refer my friends/family here! More

It was the easiest car I’ve ever purchase that started with a prompt response to my email inquiry and then phone calls. with a prompt response to my email inquiry and then phone calls. More