Nicholas de Franceau

Nick was amazing. He was patient, respectful, and fast acting when concerns arose. He answered every question I had and showed me, what felt like, every combination po He was patient, respectful, and fast acting when concerns arose. He answered every question I had and showed me, what felt like, every combination possible for the make I wanted. After buying when concerns arose he was timely and knowledgeable. Absolutely amazing! More

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Nick is a real asset to the Sales team there at BMW of Silver Spring. He helped me stay calm and actively brain-stormed with me to find a solution to something I saw as a possible show-stopper. I apprec Silver Spring. He helped me stay calm and actively brain-stormed with me to find a solution to something I saw as a possible show-stopper. I appreciate his patience, knowledge and attentiveness throughout the process. He even asked me to let him know when I made it back to PA safely that evening, and that was very much appreciated and unexpected! THANK YOU NICK! The dealership as a whole was good to work with and I would highly recommend. More

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Outstanding! I honestly cannot say enough good things about my experience at BMW of Silver Spring, especially working with Nick. Buying a car can often be a st I honestly cannot say enough good things about my experience at BMW of Silver Spring, especially working with Nick. Buying a car can often be a stressful, exhausting, and frustrating process, but Nick completely changed that experience for me. He was personable, kind, patient, knowledgeable, and genuinely easy to work with. He made the entire process feel effortless and, somehow, actually enjoyable. Nick never made me feel pressured or like I was just another sale. He took the time to answer my questions, made sure I understood everything, and was incredibly responsive throughout the process. I truly felt like he cared about making sure I had a great experience, not just about getting the deal done. I also want to recognize the rest of the team I interacted with. Osama in Finance was fantastic and made that part of the process straightforward and painless. Tholu was also very kind and helpful. Even the secretary at the front desk was warm and welcoming. Every person I encountered at BMW of Silver Spring was professional, friendly, and genuinely pleasant. That says a lot about the culture of a dealership. I went into this expecting the typical car-buying experience and left genuinely impressed. Nick in particular deserves a huge thank-you for making what can be a painful process feel easy, comfortable, and enjoyable. I would absolutely recommend Nick and the entire team to anyone looking for a BMW. I couldn't be happier with my experience! As a first time BMW owner, I'm so happy with my purchase and will definitely be back. More

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Both Nick and the dealership were very customer oriented. Nick kept me informed from the time I ordered the car in the factory until delivery. Nick kept me informed from the time I ordered the car in the factory until delivery. More

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My experience purchasing my 2026 BMW X6 at BMW of Silver Spring was nothing short of exceptional. From the moment I walked through the door, the customer service was on an entirely different level. The mana Spring was nothing short of exceptional. From the moment I walked through the door, the customer service was on an entirely different level. The manager, Mike Lewis, was welcoming, attentive, and genuinely focused on making sure I had the best experience possible. Furthermore, I want to express my sincere appreciation for Nicholas de Franceau, my Client Adviser, for delivering one of the best car‑buying experiences I’ve ever had. From the moment I met him, he was warm, patient, and genuinely invested in making sure I felt confident and excited about my new 2026 BMW X6. Nicholas went above and beyond in every way. He took his time walking me through all the high‑tech features, answered every question with clarity, and made sure I understood how to operate everything before I left the lot. His professionalism, knowledge, and pleasant personality made the entire process smooth, stress‑free, and truly enjoyable. It’s rare to find someone who combines expertise with such genuine care for the customer, and Nicholas absolutely exceeded my expectations. I’m deeply appreciative of the service he provided, and I highly recommend asking for him if you’re shopping at BMW of Silver Spring. He made this experience unforgettable. I left feeling valued, excited, and extremely satisfied with my purchase. I highly recommend BMW of Silver Spring to anyone looking for the ultimate car‑shopping experience. They’ve earned my trust, my appreciation, and my future business. - A. Cypress More

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This is my third BMW, going back to 2004, purchased from Tischer\BMW of Silver Spring. The experiences have been very pleasant in all three. Kudos to Nick, Alan and Ricky for the good service and follow-up. Tischer\BMW of Silver Spring. The experiences have been very pleasant in all three. Kudos to Nick, Alan and Ricky for the good service and follow-up. A special shout-out to Brandi Rodgers for her fine service for all these years. Joe Poole. More

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Nicholas at BMW of Silver Spring was professional, knowledgeable, and easy to work with. He made the process smooth and stress-free and helped me find the perfect BMW X3. Highly recommend working with knowledgeable, and easy to work with. He made the process smooth and stress-free and helped me find the perfect BMW X3. Highly recommend working with him! More

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I had a great buying experience with BMW of Silver Spring. I got a great deal on a new X7, but the knowledge, courtesy, and professionalism of the sales team made this buying experience exceptional. I Spring. I got a great deal on a new X7, but the knowledge, courtesy, and professionalism of the sales team made this buying experience exceptional. I worked with David Strassman and Nick de Franceaux. They listened to what I was looking for, never pressured me, were honest and transparent, and got me the right vehicle at a very good price. I would absolutely recommend this dealership to anyone interested in BMW. More

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Went there to get 2025 BMW X3 M50. From beginning to the end it was excellent leasing experience. Thank you!!! From beginning to the end it was excellent leasing experience. Thank you!!! More

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