BMW of Sherman Oaks

I have been a loyal customer of BMW of Sherman Oaks for a long time . The reason because their great service dept. Jessy Colon is my Service rep. and I recently developed a slow leak in my Left rear ti a long time . The reason because their great service dept. Jessy Colon is my Service rep. and I recently developed a slow leak in my Left rear tire. I came in and he had the two tires I needed in stock and I made an appt . In the meantime the service team filled my tire in 103 degree heat so I could get home and get back the next day and they did my tires in under an hour . And they have great coffee while you are waiting too . That is why I’m always going to BMW of Sherman oaks for all my service needs and to buy my future BMWs . More

The service advisor Brian Douglas is very professional and responsive on every visit. He is an example of what a good service advisor should be and responsive on every visit. He is an example of what a good service advisor should be More

Been coming to this location for about 1. 5 years now after I moved into the neighborhood. Krisztina is very nice and on top of communication. The loaner car process can be a pain compared to 5 years now after I moved into the neighborhood. Krisztina is very nice and on top of communication. The loaner car process can be a pain compared to my previous BMW service center. Service can take a while for simple work but so far the work is performed up to expectations. More

Great service! Nice people! would definitely recommend. I like keeping all service with the dealer and they are very trustworthy regarding service needs. Nice people! would definitely recommend. I like keeping all service with the dealer and they are very trustworthy regarding service needs. More

Carmella was extremely helpful. She got me in and out quickly. I highly recommend her. She got me in and out quickly. I highly recommend her. More

Outstanding service! Love this place. They always take great care of me. Without a doubt looking forward to coming back Love this place. They always take great care of me. Without a doubt looking forward to coming back More

My service advisor is always on top of the issues. Very pleasant and knowledgeable about solving the problems Very pleasant and knowledgeable about solving the problems More

Heidi is the best and I ask for her every time I have a service. service. More

Jesse Colon is one of the best in their service department. Always in a great mood, and is extremely helpful! department. Always in a great mood, and is extremely helpful! More

Took my car in for regular maintenance and another issue I was having. Very happy with their service. I was having. Very happy with their service. More