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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
975 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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975 Reviews of BMW of Sherman Oaks

November 12, 2024

Wonderful experience with Raymond Orosa finding my new perfect car! The amount of care and dedication to customer needs and priorities are beyond any other dealer experience I have had! This is my 2nd car More

by NBonin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Orosa
November 11, 2024

“I recently had an outstanding experience at BMW of Sherman Oaks and can’t say enough good things about working with Bryan Villatoro. From the moment I walked in, Bryan’s approach was welcoming and pro More

by Anahit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Villatores
Nov 11, 2024 -

BMW of Sherman Oaks responded

Thank you for sharing your fantastic experience at BMW of Sherman Oaks! We're delighted to hear that Bryan provided such exceptional service and helped guide you through the process seamlessly. Enjoy every moment with your new BMW, and we appreciate the recommendation!

November 04, 2024

Amazing service. Very happy with the deal that I got and car selection The manager Toufie is an amazing gentleman He went above and beyond to make sure I was hap More

by Martinmarkarian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin
Nov 05, 2024 -

BMW of Sherman Oaks responded

Congrats on your lease, Martin! We truly appreciate the kind words for Toufie and our team at BMW of Sherman Oaks. Let us know if you need anything else!

November 03, 2024

Great Sales skills from Bryan Villatoro . Bryan was exceptional good in helping me with buying my 430i 2025 . Thank you More

by FNOVAIS90210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan. Villatoro & Adela in financing .
Nov 04, 2024 -

BMW of Sherman Oaks responded

Congrats on your new 430i and thanks for shouting out Bryan's customer service! We're glad you were satisfied with the experience and we hope to see you again at BMW of Sherman Oaks!

October 28, 2024

I’ve been bringing my old X3 car to BMW of Sherman Oaks for years and they’ve always done a great job. Great service and great Supervisors. I just leased a 2025 BMW iX and love it. My salesperson was Kyle More

by Mlthed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Ferguson
Oct 29, 2024 -

BMW of Sherman Oaks responded

Thank you for your loyalty and kind words about BMW of Sherman Oaks! We're pleased to hear Kyle made your leasing experience exceptional. Enjoy every moment with your new 2025 BMW iX, and we're here whenever you need us!

Oct 29, 2024 -

Mlthed responded

You’re very welcome! And thank YOU for your excellent dealership!

October 25, 2024

Great experience. Kyle was very responsive leading up to our meeting. When I arrived the car I was interested in was parked in front. Kyle was a pleasure to deal wi More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Ferguson
Oct 25, 2024 -

BMW of Sherman Oaks responded

It's wonderful to hear about the 5-star service provided by Kyle! Thanks for taking the time to share your experience with us at BMW of Sherman Oaks, Tom!

October 08, 2024

Great service. Friendly and honest. It was great working with Kyle and the provided was smooth, pleasant and easy More

by Elliottbenjamin26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Adela
Oct 08, 2024 -

BMW of Sherman Oaks responded

Thanks for the 5-star review, Elliott! Your positive feedback means a lot to us at BMW of Sherman Oaks, and we'll be sure to pass this along to Kyle!

October 07, 2024

Jesse colon excellent service rep. Over 30 minute wait for car to be delivered. Work done excellent More

by docbruga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Oct 08, 2024 -

BMW of Sherman Oaks responded

Thanks for sharing your recent service experience with us! It's great to hear Jesse completed the work to your satisfaction. Safe travels!

October 06, 2024

Jesse Colon is the friendliest and honest representative. Always very positive and kind. An excellent person. More

by prisrazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
Oct 07, 2024 -

BMW of Sherman Oaks responded

Thank you for highlighting Jesse's exceptional service at BMW of Sherman Oaks! We're pleased to know that his positivity and honesty made a great impression. We appreciate your feedback!

October 05, 2024

Carmela provided amazingly great customer service! She resolved my issue with no problems. On the scale of 10, . She deserves 12 so happy she was my go to person. More

by Nellirubinstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Oct 07, 2024 -

BMW of Sherman Oaks responded

We're thrilled to hear that Carmela exceeded your expectations at BMW of Sherman Oaks! Thank you for sharing such positive feedback. We'll make sure she knows how much you appreciated her help!

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