BMW of Sherman Oaks

Amazing dealership, Jesse really helped me with everything I needed regarding my car. He went above and beyond. everything I needed regarding my car. He went above and beyond. More

great customer service. my service consultant is amazing. Carlos Cortez is responsive, respectful, and absolutely great. I would go to another dealership, if he ever lef my service consultant is amazing. Carlos Cortez is responsive, respectful, and absolutely great. I would go to another dealership, if he ever left. More

My service rep which I have used for years is excellent and goes over and above what you expect. Work is always on time and most of all is 100# complete. Very professional and knows his product well. and goes over and above what you expect. Work is always on time and most of all is 100# complete. Very professional and knows his product well. More

They are Always kind and accommodating. Carlos is very nice and is considerate to my needs. Carlos is very nice and is considerate to my needs. More

Dennis is the best advisor I’ve ever had at this dealership. He is very patient and thorough and explains everything so it’s easy for me to understand what I need and what I don’t. I’m very happy dealership. He is very patient and thorough and explains everything so it’s easy for me to understand what I need and what I don’t. I’m very happy with the service, and this is my third BMW. More

Heidi, David, and Toufi were very helpful in resolving my tire issues. Thank you so much! tire issues. Thank you so much! More

Krisztina really helped me out when I had to replace all four tires at once! She got me a loaner car, kept me updated and got the car back to me quickly. I am really grateful for her professionalism and ca four tires at once! She got me a loaner car, kept me updated and got the car back to me quickly. I am really grateful for her professionalism and care! More

On June 3rd I scheduled service for my 5 series BMW. Like all my previous visits at BMW Sherman Oaks, I was not surprised by the professionalism and politeness of the staff. Krisztina Marx was extremely Like all my previous visits at BMW Sherman Oaks, I was not surprised by the professionalism and politeness of the staff. Krisztina Marx was extremely helpful and nice. Thank you Krisztina. I appreciate what you did for me. More

Brian Douglas works magic for me every time I Need something done on my X-5. He is the reason I love my car. something done on my X-5. He is the reason I love my car. More

My 2nd family. Bernard is a God. He has been there for my vehicle needs for the last 8 years. He always has energy and listen and genuinely cares for his customers Bernard is a God. He has been there for my vehicle needs for the last 8 years. He always has energy and listen and genuinely cares for his customers or I might just be special JK. Furthermore, when you walk into the dealership of Sherman Oaks, you’re always welcome by great Energy from the service Services associates ,the receptionist in the front ,the maintanance workers, mechanics, sales reps , managers basically everyone. Special shot out to Bernard again let’s not forget the man Sean always following up the finance manager Ali all the other finance managers, managers, and the special shout out to the Mini orange tree in the front of the dealership Get great service great product and get a mini orange on the way out. Thank you guys for all your help, and onto the next vehicle in the future. Cheers!!! More