BMW of Sherman Oaks

Brian and Dennis in service go beyond the normal in meeting and exceeding customer requests. Really appreciate their attention to the details. meeting and exceeding customer requests. Really appreciate their attention to the details. More

Carmella was able to take care of what needed to be done and some extra work. and some extra work. More

Shahe It’s very knowledgeable and helpful in recommending the right services with follow up the right services with follow up More

Awesome dealership and customer service. I will definitely come back. Thank you for the goodness I will definitely come back. Thank you for the goodness More

I bought my car from Rusnak. Twice I’ve gotten calls saying to bring my car in and each time I had horrible experiences and never got my car serviced. I went Sherman oaks and had Twice I’ve gotten calls saying to bring my car in and each time I had horrible experiences and never got my car serviced. I went Sherman oaks and had a totally different experience. The staff were nice unlike the other one. Carlos helped me and gave me a top tier experience. As long as I have a BMW I’m a Sherman Oaks customer. More

Carmela is very pleasant & easy to work with - she takes time to listen to my needs & is most helpful she makes taking care of my car easy & oleasant time to listen to my needs & is most helpful she makes taking care of my car easy & oleasant More

It’s always a pleasure coming in and bringing your car in for service at this BMW location. My service advisor Carmela and my mechanic Arnel Cerba are amazing. They are very professional and they have good c for service at this BMW location. My service advisor Carmela and my mechanic Arnel Cerba are amazing. They are very professional and they have good customer service. I am very please of their work. Would definitely recommend to my family and friends! More

Fantastic customer service experience every single visit. Every department was accommodating and courteous. Thank you! Every department was accommodating and courteous. Thank you! More

Heidi and her team provide excellent service. The manager is amazing too. I recommend this dealership. The manager is amazing too. I recommend this dealership. More

Heidi made sure my car was serviced quick and the team did a wonderful job. I was out of there within 2 hours which is wonderful. They really respect customer’s time and do not compromise of quality. Than did a wonderful job. I was out of there within 2 hours which is wonderful. They really respect customer’s time and do not compromise of quality. Thanks for making the service experience a delight for customers! More