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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
964 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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964 Reviews of BMW of Sherman Oaks

November 07, 2023

Our consultant, Jesus Colón was the very best. He was helpful and very knowledgeable . I appreciate how kind he was. He was also very friendly, and had a smile from ear to ear, which is always nic More

by sweetchavezmonge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
Nov 08, 2023 -

BMW of Sherman Oaks responded

We're thrilled to hear your experience was kind and helpful during your visit to BMW of Sherman Oaks! Thanks for the 5-star review and we hope to see you again soon!

November 06, 2023

Heidi takes great care of both our BMW's, S O BMW are lucky to have her and the Tech "Jack" did a great job on my 440 More

by billy-christine85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Nov 07, 2023 -

BMW of Sherman Oaks responded

We appreciate the kind words about Heidi and the team! Thanks for trusting us with your BMW's care, Billy!

November 06, 2023

My transaction was a great and pleasant experience. I appreciate the patience with me and I love my new car. My sales person Jamel was great! More

by Jada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamel Ward
Nov 07, 2023 -

BMW of Sherman Oaks responded

Congrats, Jada! We're thrilled to hear Jamel provided you with a patient and helpful car-buying experience at BMW of Sherman Oaks. Let us know if you have any further questions!

November 06, 2023

Brian Douglas makes a dreaded service appointment not only bearable but almost fun. And he always finds a way to get the car repaired in the most semi-painful way. More

by Guy with 750i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas, service
Nov 07, 2023 -

BMW of Sherman Oaks responded

We love to hear that! Thanks for the kind words about Brian and the 5-star rating. It's wonderful to know he makes the service experience enjoyable at BMW of Sherman Oaks. Safe travels and take care!

November 06, 2023

Heidi is fantastic - very helpful, informative and service oriented. Everyone was very professional and friendly. Ive done all my service at this dealership since I bought the car 10 yrs ago. More

by marion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Nov 07, 2023 -

BMW of Sherman Oaks responded

Thanks for being a loyal customer at BMW of Sherman Oaks throughout the years, Marion! We'll pass this along to Heidi, and hope to see you again soon!

November 06, 2023

Dennis B. is quite consistent in delivering great service. Good communication, follow up always tops More

by cecdd
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Nov 06, 2023 -

BMW of Sherman Oaks responded

Thanks for the wonderful shout-out to Dennis! We'll make sure he sees this and know it will be appreciated. See you again soon at BMW of Sherman Oaks!

November 05, 2023

Came in for an oil change and Jesse in the service department was able to quickly and efficiently take care of my vehicle. It was done in half an hour and I couldn’t be more pleased with my experience More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon, Carmela Grammatico
Nov 06, 2023 -

BMW of Sherman Oaks responded

We're thrilled to hear Jesse and the team performed your oil change in a timely manner, Alex. Thanks for taking the time to give us a five-star review!

November 05, 2023

Shahe is the absolute best service manager I could ever ask for! My only complaint which has nothing to do with Shahe is that my car wasn’t washed. My friend takes his bmw’s to pacific bmw in Glendale and More

by Jameshvanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ferguson , Shahe Tavoukjian
Nov 06, 2023 -

BMW of Sherman Oaks responded

It's so great to hear Shahe provided you with top-notch service at BMW of Sherman Oaks. We apologize for the lack of car wash and appreciate your feedback as it helps us improve our services. Stop by again soon!

November 04, 2023

Great dealership. Fast service. Came for an oil change on my car and Brian was great in assisting me and got me checked in and out quicker than I thought. Great experi More

by elensaruk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Nov 06, 2023 -

BMW of Sherman Oaks responded

We love to hear that! Brian and the team work hard to make every service at BMW of Sherman Oaks quick and easy. See you next time!

November 04, 2023

Shahe from service department was very professional and took care of everything in a timely manner. More

by Artur.avetyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Nov 06, 2023 -

BMW of Sherman Oaks responded

We'll be sure to pass this along to him, Artur! Thanks for taking the time to share your positive experience with us!

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