BMW of Sherman Oaks

I had an issue with my breaks and Dennis took my car right away and were able to get it back the same day As always Dennis came through and made the experience easy ! right away and were able to get it back the same day As always Dennis came through and made the experience easy ! More

As a customer of Sherman Oaks BMW and Center BMW before it since 1986, I can attest to the endless talent of the Service Department. Brian Douglas is my Service Hero, as was Mark Rusconi before him. They h it since 1986, I can attest to the endless talent of the Service Department. Brian Douglas is my Service Hero, as was Mark Rusconi before him. They have never failed to make sure my BMWs, now numbers 9 and 10 are showroom-flawless when they leave their care. Now living further north than I used to, I pass 3 other BMW dealers to continue to have our cars serviced at BMW of Sherman Oaks, and will continue to do so. They are simply the best on either coast. More

Dennis is the bomb in service. He’s very attentive and sure he keeps you abreast of what’s going on He’s very attentive and sure he keeps you abreast of what’s going on More

Shahe Tavoukjian is truly and outstanding Service advisor. He keeps me updated regarding my repairs of my car. What I like about him he explains the issues at hand and why this item or items need th advisor. He keeps me updated regarding my repairs of my car. What I like about him he explains the issues at hand and why this item or items need the repair. I truly like his professionalism and his knowledge of the BMW cars.. More

Carmela Grammatico is amazing’ would come here just for her. From the moment I bring in the car for service, the communication and pricing, always makes me feel good. She goes above and beyond and is fun t her. From the moment I bring in the car for service, the communication and pricing, always makes me feel good. She goes above and beyond and is fun to chat with! Great service! More

Dennis Bolhig was amazing. So professional, helpful; he made the whole experience enjoyable!! I look forward to going back there!!! Ha. I know it sounds crazy, but it’s true So professional, helpful; he made the whole experience enjoyable!! I look forward to going back there!!! Ha. I know it sounds crazy, but it’s true More

I purchased an M4 in Sherman Oaks, and my salesperson Elias was very cooperative and offered a great deal. However, I recommend steering clear of one of the managers, whose name I don't bother to remembe Elias was very cooperative and offered a great deal. However, I recommend steering clear of one of the managers, whose name I don't bother to remember. He likely has a Middle Eastern accent. During discussions about the interest rate, he was discourteous and lacked problem-solving abilities, showing poor salesmanship. This almost led me to take my business elsewhere. Nonetheless, overall, my experience with Elias was positive. More

Krisztina is always great. Gives great customer service to her clients. Very personable and helpful! Gives great customer service to her clients. Very personable and helpful! More

This is where I go to get my service and also deals to getting into a new or used bmw. They help a lot. getting into a new or used bmw. They help a lot. More

Krisztina is always excellent. I drive one hour in traffic because she gives me excellent service! Thank you! I drive one hour in traffic because she gives me excellent service! Thank you! More