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BMW of Sherman Oaks

Sherman Oaks, CA

4.8
916 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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916 Reviews of BMW of Sherman Oaks

October 17, 2023

The assigned service provider was very helpful and the service was finished right on time. More

by mikezeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 17, 2023 -

BMW of Sherman Oaks responded

We're so happy to hear that! Thanks for trusting our team with your vehicle's service needs!

October 17, 2023

Outstanding service Very professional employees Friendly environment Every time i walk in don't have to wait More

by arthur.babayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Oct 18, 2023 -

BMW of Sherman Oaks responded

That means so much to us, Arthur! Thanks for taking the time to share your positive experience, and we look forward to many more visits ahead!

October 17, 2023

Great service! Great customer service! Shahe is the BEST! Would definitely come again! Can’t wait to purchase my next vehicle here! More

by Reveles73192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Oct 18, 2023 -

BMW of Sherman Oaks responded

We're thrilled to hear you had a great experience with Shahe at BMW of Sherman Oaks! We appreciate your kind words and look forward to assisting you in the future when it's time for that next vehicle. Safe travels and take care!

October 17, 2023

Dennis Bohlig was super representative. He was a total professional. And great follow up too. More

by Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Oct 18, 2023 -

BMW of Sherman Oaks responded

We'll pass this along to him, Stewart! Thanks for taking the time to share your positive experience with us at BMW of Sherman Oaks!

October 17, 2023

I was able to get a service appointment on the same day. Shahe was wonderful as my service writer, and my car was actually ready in less time than predicted. I had forgotten how nice this agency was, but More

by drmsommers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Oct 18, 2023 -

BMW of Sherman Oaks responded

Thank you so much for these kind words! Our team works hard to provide a top-notch service experience at BMW of Sherman Oaks. We hope to see you again soon!

October 17, 2023

Carmela is an excellent service advisor. Very professional. I highly recommend BMW of Sherman Oaks. More

by Shebamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Oct 18, 2023 -

BMW of Sherman Oaks responded

Thanks for the kind words about Carmela! We'll be sure to pass this along to her. See you next time at BMW of Sherman Oaks!

October 17, 2023

Great very friendly service department. Brian was very helpful. I will definitely keep bringing my BMW to the dealership. More

by kama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas, Sean Clemens
Oct 18, 2023 -

BMW of Sherman Oaks responded

We're glad to have you in the BMW of Sherman Oaks family! Thanks for the wonderful review!

October 14, 2023

Krisztina at BMW of Sherman Oaks is amazing. She went out her way to ensure I had the best possible experience. I will only request her from now on. More

by Dev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Oct 16, 2023 -

BMW of Sherman Oaks responded

Dev, we're thrilled to hear Krisztina provided you with an exceptional experience at BMW of Sherman Oaks! We look forward to serving your future needs. Safe travels and take care!

October 12, 2023

The person who helped me was JEESSE, he was very friendly and I felt very comfortable and happy while receiving the service. Sherman Oak BMW is a place I want to visit again. More

by SMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 13, 2023 -

BMW of Sherman Oaks responded

That's wonderful to hear! Thanks for choosing the BMW of Sherman Oaks team for your vehicle's service needs!

October 12, 2023

I dealt with Heidi when I took my vehicle for service. She was not only helpful and assisting with my needs, she was very attentive and communicative regarding the status of repairs. Our constant updates More

by andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Oct 13, 2023 -

BMW of Sherman Oaks responded

We're so glad to know that Heidi was able to assist you effectively during your service visit at BMW of Sherman Oaks. It's important for us that our customers can go about their day without any worries while we take care of their vehicle. Thanks for sharing your positive experience, Andre!

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