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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
993 Reviews
Call Dealership (818) 907-9995
View Awards

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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993 Reviews of BMW of Sherman Oaks

December 04, 2023

Fast and courteous service. Their service rep, Dennis, shows great professionalism and speaks reassuringly. He puts me at ease. I was encourage on the onset to trust them with More

by alassons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Report | Print
Dec 04, 2023 -

BMW of Sherman Oaks responded

We're so glad to know that Dennis and our team at BMW of Sherman Oaks provided you with fast, courteous service. Your trust in us is greatly appreciated! Safe travels ahead!

December 03, 2023

Courteous, good service, on time completion. Nice people and they washed my car. Finished on time More

by Jgesundheit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Dec 04, 2023 -

BMW of Sherman Oaks responded

It was our pleasure to assist you at BMW of Sherman Oaks! Thanks for taking the time to share your positive experience with us!

December 03, 2023

My experience with this dealership has always been positive. I find them very efficient and I never have had any issues with my service. More

by Jan A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Dec 04, 2023 -

BMW of Sherman Oaks responded

That means a lot to us, Jan! Thanks for being a valued customer at BMW of Sherman Oaks and we'll see you again soon!

December 02, 2023

Thank you to the team, specially Krisztina for taking care of my car and setting me up with a loaner. Appreciate the true customer service you provide! More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Report | Print
Dec 04, 2023 -

BMW of Sherman Oaks responded

It's our pleasure, Rich! Thanks for taking the time to shout out Krisztina and for being a valued customer here at BMW of Sherman Oaks!

December 02, 2023

In for one-year service, good help from Heidi getting it going, and all work done right on time with no apparent problems. More

by rnwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Dec 04, 2023 -

BMW of Sherman Oaks responded

That's what we like to hear! Thanks for trusting Heidi and the team with your vehicle's care!

December 01, 2023

Very good customer service. Carmela is an amazing service advisor and Arnel Cerba is a very good mechanic. Always took his time with taking care of my car. More

by renier_andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnel Cerba, Carmela Grammatico
Report | Print
Dec 04, 2023 -

BMW of Sherman Oaks responded

We're delighted to hear Carmela and Arnel provided you with top-notch service at BMW of Sherman Oaks. Thanks for trusting us with your car care needs!

November 30, 2023

I’ve been servicing my car’s here for as long as I can remember. I keep going back for the excellent service. More

by hawkeye110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Carmela Grammatico
Report | Print
Dec 01, 2023 -

BMW of Sherman Oaks responded

We truly appreciate your loyalty! Thanks for the five stars and for being a valued customer at BMW of Sherman Oaks!

November 29, 2023

Brian is the best service writer I have known. He is always at the top of his game. More

by bruceepstein42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Brian Douglas
Report | Print
Nov 29, 2023 -

BMW of Sherman Oaks responded

We'll be sure to pass this along to him! Thanks for being a valued customer here at BMW of Sherman Oaks!

November 29, 2023

I’ve been in this dealership a few times. Heidi always help me the best way possible. More

by elmaavanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Nov 29, 2023 -

BMW of Sherman Oaks responded

We're always here to help! Thanks for the 5-star review and continuing to trust our team with your vehicle's care!

November 28, 2023

Jesus Colon was a superb service consultant. He was friendly and kind. He even gave me a complimentary car wash. Much appreciated! More

by yyhorowitz18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
Report | Print
Nov 28, 2023 -

BMW of Sherman Oaks responded

That's great to hear! Our team is always happy to go above and beyond to make every service experience top-notch. Thanks for stopping by!

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