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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
966 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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966 Reviews of BMW of Sherman Oaks

November 19, 2023

Dennis is great to work with and always has my car ready as promised without any issues. More

by Dannycakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Nov 20, 2023 -

BMW of Sherman Oaks responded

We appreciate the kind words for Dennis and are glad to hear you're satisfied with his service! Thanks for being a valued customer at BMW of Sherman Oaks!

November 18, 2023

I have been a customer of this dealership for over 20 years and several BM Ws . The reason why so keep coming back is the great service. My service advisor Jessy takes such great care of my vehicle a More

by blue.eyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clemens
Nov 20, 2023 -

BMW of Sherman Oaks responded

Steven, this means so much to us. Thank you for your continued loyalty over the years, the team always looks forward to seeing you. Until next time, safe travels and take care!

November 17, 2023

The Service Department is extremely efficient and I recommend my Service Advisor Heidi to anyone who takes their BMW here for service. More

by howardnelson777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Nov 20, 2023 -

BMW of Sherman Oaks responded

Thanks so much for the recommendation, Howard! We're glad to hear Heidi is your go-to service advisor at BMW of Sherman Oaks. We'll be sure to pass this along!

November 17, 2023

Have been working with Dennis for years as my service rep. He’s great to deal with and communicates with me throughout the time my car is there; when they had to keep my car longer than expected he went More

by Greg P
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Nov 20, 2023 -

BMW of Sherman Oaks responded

Greg, we'll be sure to pass this along to Dennis! The team is always happy to help and accommodate you for longer services. Let us know if you need anything else from BMW of Sherman Oaks!

November 16, 2023

Since we bought our car bringing it to get inspected and for now getting the quick response from Jesse after the car got towed in for a flat tire the experience was so quick and stress thank you so much for More

by joe76lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 16, 2023 -

BMW of Sherman Oaks responded

We're always happy to help, Joe! Thanks for the kind words about Jesse and for trusting our team with your service needs!

November 16, 2023

Brian D. was very cordial and plenty helpful and reassuring. My experience was pleasant. Will definitely continue doing services here with him! More

by garcia93crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Brian Douglas
Nov 16, 2023 -

BMW of Sherman Oaks responded

We're so happy to hear that! Thanks for the shout-out to Brian's service. We hope to see you again soon at BMW of Sherman Oaks!

November 15, 2023

I worked with krisztina from service and she was on top of everything and made sure I was accommodated accordingly. Will keep coming back for sure More

by Santos_r10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Nov 15, 2023 -

BMW of Sherman Oaks responded

She'll be happy to hear this! Thanks for the kind words and being a valued customer at BMW of Sherman Oaks!

November 15, 2023

I service my car here for a long time , Carmela is very helpful and gets things done on time! More

by surprisephoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Nov 15, 2023 -

BMW of Sherman Oaks responded

We're glad to have you in the BMW of Sherman Oaks family! Thanks for the kind words about Carmela, and we look forward to your next visit!

November 15, 2023

And my service advisor. Brian was excellent and extremely helpful. They took my car in for a recall and handled it right away, very smoothly. More

by Rickpshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Nov 15, 2023 -

BMW of Sherman Oaks responded

We're pleased to hear your recall service went well, Rick! Thanks for the shout-out to Brian, and we'll see you again soon!

November 14, 2023

Unlike past service visits, this service work and the service wrier were excellent. She was a pleasure to work with. More

by Phillweissman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx
Nov 14, 2023 -

BMW of Sherman Oaks responded

Phill, we're glad to know your recent visit with BMW of Sherman Oaks was excellent. We appreciate the feedback and look forward to serving you again in the future!

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