BMW of Sherman Oaks

Great service great workers. Thank you very everyone is very helpful and kind would call me with updates regarding my car Thank you very everyone is very helpful and kind would call me with updates regarding my car More

Heidi is the reason I have come to this service center for the last few years. She always makes herself available for me, great at communicating , and I always leave there knowing I was in great hands for the last few years. She always makes herself available for me, great at communicating , and I always leave there knowing I was in great hands More

I had a great experience with the service department! The young lady at the front desk was attentive and helpful My service rep - Kristina, was friendly and kept in communication with me Got me home The young lady at the front desk was attentive and helpful My service rep - Kristina, was friendly and kept in communication with me Got me home and back to pick up my car, same day with no hitches She was great! More

Outstanding customer service, friendly personal, fast service, perfect dealership environment. I would recommend this place for everyone who wants to feel that he is the part of big BMW family. service, perfect dealership environment. I would recommend this place for everyone who wants to feel that he is the part of big BMW family. More

Carmela was very helpful and made my service appointment fast and seamless. She was very knowledgeable and was always readily updating me when my car was finally serviced fast and seamless. She was very knowledgeable and was always readily updating me when my car was finally serviced More

Great experience. The service crew were friendly and efficient. It’s a super smooth process. The service crew were friendly and efficient. It’s a super smooth process. More

My service advisor Brian made my entire process simple and kept constant communication throughout. Providing me updates as needed and also arranging a loaner car which was very important for me. I knew my and kept constant communication throughout. Providing me updates as needed and also arranging a loaner car which was very important for me. I knew my vehicle was is great hands. Professionalism was top tier, amazing service. More

I have gone to Brian, in the service department , for many years. He is the reason I got my last two cars from them. He is friendly and efficient and always keeps in touch in regard to the status of my v many years. He is the reason I got my last two cars from them. He is friendly and efficient and always keeps in touch in regard to the status of my vehicle while there for service. It’s nice to have someone who’s reliable and personable.. More

Carmela and the entire staff are so awesome. They always take care of my car and keep it in tip top shape. Thanks Guys! They always take care of my car and keep it in tip top shape. Thanks Guys! More

Heidi in service is the best! I trust her with all three of my BMW vehicles. -Alisha I trust her with all three of my BMW vehicles. -Alisha More