BMW of Sherman Oaks

Brian is the best service writer I have known. He is always at the top of his game. He is always at the top of his game. More

I’ve been in this dealership a few times. Heidi always help me the best way possible. Heidi always help me the best way possible. More

Jesus Colon was a superb service consultant. He was friendly and kind. He even gave me a complimentary car wash. Much appreciated! He was friendly and kind. He even gave me a complimentary car wash. Much appreciated! More

Great customer service and clean & nice work! Very accommodating to customers! Keeping customers updated with information! Very accommodating to customers! Keeping customers updated with information! More

Jessie provided first class customer service from the time I got there until the time I left. I’ll be asking specifically for him next time I get my car serviced. time I got there until the time I left. I’ll be asking specifically for him next time I get my car serviced. More

Couldn’t imagine going anywhere else. They always take care of you from the smallest problem to the largest, and with a smile and friendly conversation They always take care of you from the smallest problem to the largest, and with a smile and friendly conversation More

Shahe has been very helpful accomodating respectful and took time to answer my questions and offers given for future services for good discounts. took time to answer my questions and offers given for future services for good discounts. More

Shahe was very helpful , appreciate his assistance , always nice to deal with them . Thank you always nice to deal with them . Thank you More

I brought my car in for an issue with the starter. The service team was persistent in diagnosing what was causing the car to be intermittently unstartable. It turned out to be an obscure issue with The service team was persistent in diagnosing what was causing the car to be intermittently unstartable. It turned out to be an obscure issue with a connector pin. Heidi (my service rep) was fantastic and the service team worked diligently to diagnose and fix the problem. Best of all, even though my car was out of warranty, the charge to me was very reasonable! More

Love your service department. Always work with Brian Douglas who is professional and competent and courteous. I ask for him all the time. Always work with Brian Douglas who is professional and competent and courteous. I ask for him all the time. More