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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
966 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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966 Reviews of BMW of Sherman Oaks

December 05, 2023

I have gone to Brian, in the service department , for many years. He is the reason I got my last two cars from them. He is friendly and efficient and always keeps in touch in regard to the status of my v More

by S Jann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Dec 05, 2023 -

BMW of Sherman Oaks responded

It's great to hear Brian has been a reliable and friendly advisor for you throughout the years! Thanks for taking the time to share these kind words with us!

December 05, 2023

Carmela and the entire staff are so awesome. They always take care of my car and keep it in tip top shape. Thanks Guys! More

by PC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico, Heidi Tovaas
Dec 06, 2023 -

BMW of Sherman Oaks responded

It's our pleasure! Thanks for being a valued customer at BMW of Sherman Oaks and shouting out Carmela and the team!

December 04, 2023

Heidi in service is the best! I trust her with all three of my BMW vehicles. -Alisha More

by Alisha.Lipman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Dec 04, 2023 -

BMW of Sherman Oaks responded

We'll let her know you appreciate the service, Alisha! Thanks for stopping by BMW of Sherman Oaks!

December 04, 2023

Fast and courteous service. Their service rep, Dennis, shows great professionalism and speaks reassuringly. He puts me at ease. I was encourage on the onset to trust them with More

by alassons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Dec 04, 2023 -

BMW of Sherman Oaks responded

We're so glad to know that Dennis and our team at BMW of Sherman Oaks provided you with fast, courteous service. Your trust in us is greatly appreciated! Safe travels ahead!

December 03, 2023

Courteous, good service, on time completion. Nice people and they washed my car. Finished on time More

by Jgesundheit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 04, 2023 -

BMW of Sherman Oaks responded

It was our pleasure to assist you at BMW of Sherman Oaks! Thanks for taking the time to share your positive experience with us!

December 03, 2023

My experience with this dealership has always been positive. I find them very efficient and I never have had any issues with my service. More

by Jan A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Dec 04, 2023 -

BMW of Sherman Oaks responded

That means a lot to us, Jan! Thanks for being a valued customer at BMW of Sherman Oaks and we'll see you again soon!

December 02, 2023

Thank you to the team, specially Krisztina for taking care of my car and setting me up with a loaner. Appreciate the true customer service you provide! More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Dec 04, 2023 -

BMW of Sherman Oaks responded

It's our pleasure, Rich! Thanks for taking the time to shout out Krisztina and for being a valued customer here at BMW of Sherman Oaks!

December 02, 2023

In for one-year service, good help from Heidi getting it going, and all work done right on time with no apparent problems. More

by rnwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Dec 04, 2023 -

BMW of Sherman Oaks responded

That's what we like to hear! Thanks for trusting Heidi and the team with your vehicle's care!

December 01, 2023

Very good customer service. Carmela is an amazing service advisor and Arnel Cerba is a very good mechanic. Always took his time with taking care of my car. More

by renier_andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnel Cerba, Carmela Grammatico
Dec 04, 2023 -

BMW of Sherman Oaks responded

We're delighted to hear Carmela and Arnel provided you with top-notch service at BMW of Sherman Oaks. Thanks for trusting us with your car care needs!

November 30, 2023

I’ve been servicing my car’s here for as long as I can remember. I keep going back for the excellent service. More

by hawkeye110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Carmela Grammatico
Dec 01, 2023 -

BMW of Sherman Oaks responded

We truly appreciate your loyalty! Thanks for the five stars and for being a valued customer at BMW of Sherman Oaks!

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