BMW of Sherman Oaks

Heidi was great. Uber was very nice came in for a recall/ oil change Fix the car wash. Uber was very nice came in for a recall/ oil change Fix the car wash. More

Great experience, I got a flat tire and my car was towed to Sherman oak BMW. Service advisor Kriztina made everything very easy and quick. to Sherman oak BMW. Service advisor Kriztina made everything very easy and quick. More

Heidi was beyond helpful - I got a flat tire one morning and contacted Heidi. She ordered the tire that was not in stock and had replaced my busted tire all in the same day. I really appreciated her helpful and contacted Heidi. She ordered the tire that was not in stock and had replaced my busted tire all in the same day. I really appreciated her helpfulness! :) More

Great service great workers. Thank you very everyone is very helpful and kind would call me with updates regarding my car Thank you very everyone is very helpful and kind would call me with updates regarding my car More

Heidi is the reason I have come to this service center for the last few years. She always makes herself available for me, great at communicating , and I always leave there knowing I was in great hands for the last few years. She always makes herself available for me, great at communicating , and I always leave there knowing I was in great hands More

I had a great experience with the service department! The young lady at the front desk was attentive and helpful My service rep - Kristina, was friendly and kept in communication with me Got me home The young lady at the front desk was attentive and helpful My service rep - Kristina, was friendly and kept in communication with me Got me home and back to pick up my car, same day with no hitches She was great! More

Outstanding customer service, friendly personal, fast service, perfect dealership environment. I would recommend this place for everyone who wants to feel that he is the part of big BMW family. service, perfect dealership environment. I would recommend this place for everyone who wants to feel that he is the part of big BMW family. More

Carmela was very helpful and made my service appointment fast and seamless. She was very knowledgeable and was always readily updating me when my car was finally serviced fast and seamless. She was very knowledgeable and was always readily updating me when my car was finally serviced More

Great experience. The service crew were friendly and efficient. It’s a super smooth process. The service crew were friendly and efficient. It’s a super smooth process. More

My service advisor Brian made my entire process simple and kept constant communication throughout. Providing me updates as needed and also arranging a loaner car which was very important for me. I knew my and kept constant communication throughout. Providing me updates as needed and also arranging a loaner car which was very important for me. I knew my vehicle was is great hands. Professionalism was top tier, amazing service. More