BMW of Sherman Oaks

On arrival, the Service Center was busy but organized and efficient. My oil change was completed within the estimated timeframe and at no charge. My only knock was I showed up on time, however the previous c efficient. My oil change was completed within the estimated timeframe and at no charge. My only knock was I showed up on time, however the previous customer had an issue which delayed the start of my appt by over half an hour. I will use BMW SO for future service needs. More

Excellentthiscdealership is excellent. The people are very nice and knowledgeable. Thank you for your speedy services ce The people are very nice and knowledgeable. Thank you for your speedy services ce More

Nice amazing service. Waited for car only an hour for service. Very accommodating. Would recommend. Waited for car only an hour for service. Very accommodating. Would recommend. More

Had a great experience with the service department, my advisor would go out of his way to make sure all my requests were tended to. advisor would go out of his way to make sure all my requests were tended to. More

Absolutely a pleasure to work with this service department. Work was excellent and communication perfection. department. Work was excellent and communication perfection. More

BMW of Sherman Oaks has consistently been terrific. .. and I've been a customer for over 25 years. My service manager, Dennis, takes care of my car as if it was his own! Only great things to say! .. and I've been a customer for over 25 years. My service manager, Dennis, takes care of my car as if it was his own! Only great things to say! More

I love this delearship and recommend to all my colleagues familiars friends, because of customer service. I appreciate Dennis Bohlig for his excellent customer service support for so many years now every tim familiars friends, because of customer service. I appreciate Dennis Bohlig for his excellent customer service support for so many years now every time I bring my car for service when necessary. He exemplifies quality and excellent service support for the BMW of Sherman Oaks. Great job Dennis, keep it up 🙏 You’re making a difference with good people skills, experience and treating your regular customer right, to keep them from coming back, because of your positive outlook 🙏 Thank you!!! More

I take my car into service. I have Jesse taking care of me he’s the best. I have Jesse taking care of me he’s the best. More

Dennis is a superstar! Went above and beyond ! An asset to the team thank you for your genuine efforts! Went above and beyond ! An asset to the team thank you for your genuine efforts! More

Brian Douglas in the service department epitomizes what an advisor for your car should be. He's gotten me through a number of BMW's since my first one in 2010. Just don't know what I'd do without his gui an advisor for your car should be. He's gotten me through a number of BMW's since my first one in 2010. Just don't know what I'd do without his guidance, knowledge, and experience. The BEST........... More