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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
993 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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993 Reviews of BMW of Sherman Oaks

December 27, 2023

Very nice and friendly kept me updated all day as they worked on a recall More

by Alberto12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Dec 27, 2023 -

BMW of Sherman Oaks responded

Thanks for sharing your positive experience with us, Alberto! It was a pleasure working with you at BMW of Sherman Oaks and we look forward to your next visit.

December 27, 2023

The service was quick and easy. Brian made sure my issue was prioritized even w Christmas being the following day. More

by learnwell16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Dec 27, 2023 -

BMW of Sherman Oaks responded

We know the holidays are busy, especially with travel, so the team works hard to get you back on the road in no time. Thanks for sharing your positive experience with Brian!

December 27, 2023

Great service. Always friendly and Heidi is fantastic to work with. I feel my car has been pampered and is happy as well. Thank you so much BMW of SHERMAN OAKS. More

by Bluseaq.h20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Dec 27, 2023 -

BMW of Sherman Oaks responded

It's always a pleasure! Thanks for the kind words about Heidi and we hope your holiday weekend was joyful!

December 27, 2023

Heidi is amazing. She takes a personal interest in what I need and takes care of business. What a pleasure. Joey Wahl is exceptional too. More

by Michaeljwahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wahl, Sean Clemens, Heidi Tovaas
Dec 28, 2023 -

BMW of Sherman Oaks responded

Thanks for the shout-outs to our team, Michael! We'll be sure to pass this along to them. See you next time at BMW of Sherman Oaks!

December 26, 2023

I like to compliment Brian Douglas for his excellent service. Whenever I schedule my car for service, he responded right away. He explained to me in details what needs to be done with my car. Brian is a More

by froiejb007
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Dec 27, 2023 -

BMW of Sherman Oaks responded

Thanks for the kind words and high rating, Froilan! We'll pass this along to Brian, and hope to see you again soon!

December 25, 2023

first BMW; was introduced to Dennis and he took care of my first "service" (minor recall). He is extremely consciences and easy to work with--took care of the car and of me. I had questions about some fe More

by jack
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Dec 26, 2023 -

BMW of Sherman Oaks responded

We're always happy to help, Jack! Thanks for the kind words about our team and for being a valued customer. See you next time at BMW of Sherman Oaks!

December 25, 2023

Friendly employees helpful and knowledgeable. Very hospitable staff and they explain everything in detail sales and service. More

by jackt740il
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Betsin, Marcus Adams, Dennis Bohlig, Shahe Tavoukjian, Mark Rusconi, Melvin Hernandez, Ali Mohandesi, Sean Clemens, Carmela Grammatico
Dec 26, 2023 -

BMW of Sherman Oaks responded

Thanks for the kind words, Jack! Our team works hard to provide a top-notch experience at BMW of Sherman Oaks. We'll see you again soon!

December 24, 2023

They are very friendly, good, and keep the due time very well. I think they are very good. More

by ggbblee6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
Dec 26, 2023 -

BMW of Sherman Oaks responded

Thanks for the 5-star review! Our team works hard to make every service visit as quick and easy as possible. We can't wait to serve you again at BMW of Sherman Oaks!

December 24, 2023

Service advisor Dennis is excellent. Have worked with him for years.Goes the extra mile. More

by Alan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Dec 26, 2023 -

BMW of Sherman Oaks responded

We'll pass this along to him, Alan! Thanks for your continued trust in our team at BMW of Sherman Oaks!

December 23, 2023

They are very helpful abd very easy to work with. I am really happy with Heide Tovaas, the person helping me in servicing my X5. More

by edgarechano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Dec 26, 2023 -

BMW of Sherman Oaks responded

We're glad to know that you had a positive experience with Heidi and our team at BMW of Sherman Oaks! We appreciate your feedback, and we'll be here for any future service needs. Safe travels and take care!

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