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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
993 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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993 Reviews of BMW of Sherman Oaks

January 20, 2024

Heidi Toovas in the service department gave phenomenal customer service, I will definitely be going back to this BMW branch More

by AnthonieArreaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Jan 22, 2024 -

BMW of Sherman Oaks responded

Anthonie, we're pleased to hear Heidi provided you with such exceptional service at BMW of Sherman Oaks. We look forward to seeing you again in the future!

January 18, 2024

Amazing Service, Carlos help me a lot to get this done, and all the staff was really nice, 100% recommende More

by zhuany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Shahe Tavoukjian, Brian Douglas, Sean Clemens, Carmela Grammatico, Heidi Tovaas
Jan 19, 2024 -

BMW of Sherman Oaks responded

We appreciate the kind words and five-star review! Thanks for trusting the BMW of Sherman Oaks team with your vehicle's care!

January 17, 2024

Jesus Colon was my service provider. My BMW came in for a routine inspection. I had mentioned to Jesus to check the brakes, they squealed loudly when backing up. Happy to say my car More

by one night entertainment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
Jan 17, 2024 -

BMW of Sherman Oaks responded

It was our pleasure! Thanks for the shout-out to Jesus, we'll pass this along to him. Safe travels and take care!

January 17, 2024

Great service always, even when I stop in for a quick tire check. Heidi is professional and so helpful. I felt like she really went out of her way to accommodate me. I’ve had a few BMW’s and it’s the ser More

by anadubonsmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Jan 17, 2024 -

BMW of Sherman Oaks responded

We're so happy to have you in the BMW of Sherman Oaks family! Thanks for the shout-out to Heidi and for being a valued customer!

January 17, 2024

Love the people who work at Sherman Oaks BMW! Whenever I take my car in for repair, I feel taken care of in the best of ways. Dennis, my service rep, is THE BEST! He is so delightful, friendly, & More

by Fnp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Jan 17, 2024 -

BMW of Sherman Oaks responded

We truly appreciate these kind words for our team! Thanks for being a valued customer at BMW of Sherman Oaks and we hope to see you again soon!

January 16, 2024

I worked with the lovely Ray Khan to help me get my i3. He made the process so simple for me and even checked in on me afterward to make sure everything was running smoothly. Thank you so much for an amazi More

by auds
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Khan
Jan 17, 2024 -

BMW of Sherman Oaks responded

We're delighted to know that Ray made your i3 purchase a smooth and enjoyable experience. We appreciate the positive feedback, and we'll make sure to pass along your kind words!

January 16, 2024

I have been consistently working with Dennis Bohling since I bought my first BMW 20 or so years ago and have never been disappointed with his care, service and professionalism including my visit last we More

by jament
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Jan 16, 2024 -

BMW of Sherman Oaks responded

We're so glad Dennis has provided you with such excellent service over the years at BMW of Sherman Oaks. It's great he was able to resolve your recent issue efficiently and we appreciate your continued loyalty!

January 16, 2024

Carmela is consistently great to work with. I can always count on her to be efficient, detailed and communicative. More

by RJH
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Jan 16, 2024 -

BMW of Sherman Oaks responded

Thanks for sharing your positive experience with us! We're thrilled to hear Carmela is always reliable and communicative. See you again soon at BMW of Sherman Oaks!

January 16, 2024

Great experience with Shahe! He was helpful, responsive, and made sure I received a good deal on my car service. More

by hsingh89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Jan 17, 2024 -

BMW of Sherman Oaks responded

Thanks for the kind words! We know Shahe will appreciate this review. See you next time at BMW of Sherman Oaks!

January 16, 2024

Kristina at Center BMW was great. She was able to fit me in and take care of with no hassles when I called on the fly getting ready to travel out of town for the long weekend. More

by Ljshead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Jan 17, 2024 -

BMW of Sherman Oaks responded

We're always happy to help! Thanks for trusting our team with your vehicle's care, and have a safe trip!

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