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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
967 Reviews
Call Dealership (818) 907-9995
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5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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967 Reviews of BMW of Sherman Oaks

January 14, 2024

Very punctual and professionsl. Thank you Heidi . Stayed in touch all the time .thank you for your service. More

by sheri9363@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Jan 15, 2024 -

BMW of Sherman Oaks responded

We'll make sure Heidi sees this! Thanks for the kind words and for choosing BMW of Sherman Oaks for your vehicle's service needs!

January 14, 2024

Carlos was my advisor and he was courteous and knowledgeable. I appreciated his excellent customer service. More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Report | Print
Jan 15, 2024 -

BMW of Sherman Oaks responded

We're glad to know that Carlos provided you with excellent service at BMW of Sherman Oaks. Thanks for sharing your positive experience with us!

January 13, 2024

Shahe at service Center is great. He takes care of my bmw M. Great service. Friendly people. Highly recommended More

by Rickeagle123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Report | Print
Jan 15, 2024 -

BMW of Sherman Oaks responded

Thanks for being a valued customer! The team is always happy to take care of your BMW. See you next time!

January 12, 2024

Had an emergency battery issue and Heidi was able to work us in. Excellent help . More

by jgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Jan 12, 2024 -

BMW of Sherman Oaks responded

We're so glad we could help! Thanks for the five-star review!

January 12, 2024

Service rep went out of his way to take care of my car on short notice. Very nice, efficient and sharp 10 star experience. More

by ryanasoriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Jan 12, 2024 -

BMW of Sherman Oaks responded

The team is always happy to help! Thanks for the 5-star review, we'll see you next time!

January 11, 2024

Shahe in the service department has been helping me for many years. They always take good care of me. More

by gilad56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Report | Print
Jan 12, 2024 -

BMW of Sherman Oaks responded

We truly appreciate your loyalty over the years! Thanks for the shout-out to Shahe, and let us know if you need anything else!

January 11, 2024

Brian Douglas is the best service agent Always is on top of my car 5 stars Stan M More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
Jan 11, 2024 -

BMW of Sherman Oaks responded

Thanks, Stan! We'll make sure he sees this. We appreciate your trust in us with your vehicle's care!

January 11, 2024

The repair went very smoothly and done in a timely manner. My car was towed after hour and I got a flat tire replaced right away More

by Ron Nourian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Report | Print
Jan 12, 2024 -

BMW of Sherman Oaks responded

Ron, thank you for taking the time to share your positive experience with us. It was a pleasure to assist you with your tire and we hope to see you again in the future!

January 11, 2024

Brian is the best service writer I’ve ever dealt with in my experience with many dealers and different cars. More

by brucerepstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
Jan 11, 2024 -

BMW of Sherman Oaks responded

This means a lot to us, Bruce! Thanks so much for the kind words and 5-star rating. We'll see you next time at BMW of Sherman Oaks!

January 10, 2024

They are quick to respond and I feel they are very fair. Dennis, my service advisor, is always so professional, warm and friendly. I feel extremely comfortable and trusting in his services. More

by luluhodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Report | Print
Jan 10, 2024 -

BMW of Sherman Oaks responded

We appreciate your business at BMW of Sherman Oaks! Thanks for leaving us this honest review and shouting out Dennis as well. See you next time!

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