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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
967 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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967 Reviews of BMW of Sherman Oaks

January 21, 2024

Very helpful and promt. I was in and out of there with in minutes of my appt with the service department More

by Anipir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Jan 22, 2024 -

BMW of Sherman Oaks responded

It's our goal to get you in and out as quickly as possible! Thanks for stopping by BMW of Sherman Oaks!

January 21, 2024

Dennis is a great service advisor he’s the main reason I bought my car at Sherman Oaks BMW More

by Tim S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Ali Mohandesi
Jan 22, 2024 -

BMW of Sherman Oaks responded

We appreciate that, Tim! Thanks for doing business with us at BMW of Sherman Oaks!

January 21, 2024

I service my cars for many years at this location. For many years, Shahe Tavoukjian is helping me with the same professionalism in all aspects. I will go back to him any time I will need service. Than More

by bogdan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Jan 22, 2024 -

BMW of Sherman Oaks responded

Thanks for the shout-out to Shahe! We're always happy to assist you at BMW of Sherman Oaks and appreciate your loyalty over the years!

Jan 22, 2024 -

bogdan11 responded

The loyalty will continue. Thank you again for the excellent service. All the best to all of you.

January 20, 2024

Heidi Toovas in the service department gave phenomenal customer service, I will definitely be going back to this BMW branch More

by AnthonieArreaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Jan 22, 2024 -

BMW of Sherman Oaks responded

Anthonie, we're pleased to hear Heidi provided you with such exceptional service at BMW of Sherman Oaks. We look forward to seeing you again in the future!

January 20, 2024

I'm always satisfied with this dealership and carmela my service rep. She's the best More

by sylviahudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Jan 22, 2024 -

BMW of Sherman Oaks responded

We're so glad to have you in the BMW of Sherman Oaks family, Sylvia! Thanks for being a valued customer!

January 18, 2024

Amazing Service, Carlos help me a lot to get this done, and all the staff was really nice, 100% recommende More

by zhuany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Shahe Tavoukjian, Brian Douglas, Sean Clemens, Carmela Grammatico, Heidi Tovaas
Jan 19, 2024 -

BMW of Sherman Oaks responded

We appreciate the kind words and five-star review! Thanks for trusting the BMW of Sherman Oaks team with your vehicle's care!

January 17, 2024

Great service always, even when I stop in for a quick tire check. Heidi is professional and so helpful. I felt like she really went out of her way to accommodate me. I’ve had a few BMW’s and it’s the ser More

by anadubonsmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Jan 17, 2024 -

BMW of Sherman Oaks responded

We're so happy to have you in the BMW of Sherman Oaks family! Thanks for the shout-out to Heidi and for being a valued customer!

January 17, 2024

Love the people who work at Sherman Oaks BMW! Whenever I take my car in for repair, I feel taken care of in the best of ways. Dennis, my service rep, is THE BEST! He is so delightful, friendly, & More

by Fnp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Jan 17, 2024 -

BMW of Sherman Oaks responded

We truly appreciate these kind words for our team! Thanks for being a valued customer at BMW of Sherman Oaks and we hope to see you again soon!

January 17, 2024

Jesus Colon was my service provider. My BMW came in for a routine inspection. I had mentioned to Jesus to check the brakes, they squealed loudly when backing up. Happy to say my car More

by one night entertainment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
Jan 17, 2024 -

BMW of Sherman Oaks responded

It was our pleasure! Thanks for the shout-out to Jesus, we'll pass this along to him. Safe travels and take care!

January 16, 2024

I have been consistently working with Dennis Bohling since I bought my first BMW 20 or so years ago and have never been disappointed with his care, service and professionalism including my visit last we More

by jament
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Jan 16, 2024 -

BMW of Sherman Oaks responded

We're so glad Dennis has provided you with such excellent service over the years at BMW of Sherman Oaks. It's great he was able to resolve your recent issue efficiently and we appreciate your continued loyalty!

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