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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
993 Reviews
Call Dealership (818) 907-9995
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5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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993 Reviews of BMW of Sherman Oaks

January 28, 2024

My car was serviced and ready to go sooner then promised and I’m very happy with the overall service More

by Artur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Report | Print
Jan 29, 2024 -

BMW of Sherman Oaks responded

We're glad we could get your service completed quickly, Artur! Thanks for choosing BMW of Sherman Oaks!

January 28, 2024

My engine was overheating and needed my car fixed ASAP. Heidi was very kind and made the process super smooth. Car was completed in less than 48 hours. More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Jan 29, 2024 -

BMW of Sherman Oaks responded

We're so glad we could help in a stressful situation, Zach. Thanks for taking the time to shout out Heidi, and we'll see you again soon!

January 28, 2024

Excellent service. We’ve been going to Heidi for a decade now for over 5 different cars. More

by Fred L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Jan 29, 2024 -

BMW of Sherman Oaks responded

Thanks for the continued trust in Heidi and the team, Fred! We appreciate your business over the years and look forward to many more visits in the future!

January 27, 2024

I had an oil change service with Carmela and she was fantastic. She addresses all my questions and was patient with how to find the best solutions for what we were dealing with. Thank you. More

by Alphafactor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Report | Print
Jan 29, 2024 -

BMW of Sherman Oaks responded

We really appreciate the shout-out to Carmela's service! Thanks for taking the time to share your positive experience with her, and we hope to see you again soon!

January 27, 2024

Work done ahead of schedule, with fantastic communication. Carlos was a pleasure to work with and always followed up timely. Really appreciate the great work. More

by P GORDON
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jan 29, 2024 -

BMW of Sherman Oaks responded

We love to hear it! Thanks for trusting Carlos and our team with your vehicle's service needs. It's always our goal to get you in and out in no time!

January 27, 2024

Excellent service from start to finish. I highly recommend this team for all your BMW service needs. More

by rika707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jan 29, 2024 -

BMW of Sherman Oaks responded

Thanks for the recommendation! It was our pleasure to service your BMW, and we appreciate the five-star review!

January 27, 2024

Always have been excellent! Great staff and so knowledgeable about the vehicles! No better in LA! More

by gave55tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
Jan 29, 2024 -

BMW of Sherman Oaks responded

Thanks for the stellar review! It's our pleasure to provide a top-notch sales experience at BMW of Sherman Oaks and we hope to see you again soon!

January 27, 2024

Heidi is always extremely helpful and competent. Never any issues. We have been servicing our cars there for 25 years More

by Mslevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Jan 29, 2024 -

BMW of Sherman Oaks responded

Thanks for your loyalty over the years! It's truly our pleasure to work with you at BMW of Sherman Oaks, and we're thrilled to hear Heidi has been your go-to for so long. Here's to many more visits!

January 26, 2024

Heidi and the Sherman Oaks BMW team were great to work with. They were personal and got my car ready when they said they would. Reliability is important to me. I recommend Sherman Oaks BMW. More

by LindaNamaste818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Jan 26, 2024 -

BMW of Sherman Oaks responded

We're so glad to have you in the BMW of Sherman Oaks family, Linda! The team is always happy to see you and we look forward to many more visits in the future!

January 26, 2024

The Sherman Oaks BMW Service Department is stellar . Very accommodating and professional.. I have used them several times. More

by Kenny Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Report | Print
Jan 26, 2024 -

BMW of Sherman Oaks responded

We appreciate that, Kenny! Our team works hard to provide a top-notch service experience for our valued customers. Thanks for trusting us with your BMW!

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