BMW of Sherman Oaks

I dropped on without an appointment and was helped by Heidi who immediately took care of my problem. Heidi who immediately took care of my problem. More

Hedi made our appointment scheduled us a loaner stayed in contact the whole time . I really appreciate the tech showing the inspection video, and walking us through the process . This is a top notch very pr contact the whole time . I really appreciate the tech showing the inspection video, and walking us through the process . This is a top notch very professional service department More

Dennis is absolutely amazing. Super helpful one of the greatest guys always up to help me with anything. I need even put the windshield wipers on himself. Super helpful one of the greatest guys always up to help me with anything. I need even put the windshield wipers on himself. More

I been treated and got an amazing service thanks to krisztina …I ‘ll appreciate priceless service 🙏 krisztina …I ‘ll appreciate priceless service 🙏 More

Brian is very helpful every time I come in. i am a satisfied customer. I recommend this dealership. i am a satisfied customer. I recommend this dealership. More

Elias was absolutely amazing. He was understanding, patient, and passionate. He made the entire process simple and enjoyable. Highly recommended! He was understanding, patient, and passionate. He made the entire process simple and enjoyable. Highly recommended! More

Customer service is exceptional! From the moment I drive in, I am always greeted with courteous gentlemen! Carmela Grammatico is just my guardian angel! She always assists me with From the moment I drive in, I am always greeted with courteous gentlemen! Carmela Grammatico is just my guardian angel! She always assists me with her beauteous smile and her expertise knowledge puts me at ease! Sean Clemens is just phenomenal as well! Knowing that they both assist and offer their expertise advice on what my car needs, I feel very assured that I can trust my repair service at BMW of Sherman Oaks! My car always, always performs and handles beautifully after being serviced! Thank you Carmela and Sean!! More

Good service,fast and excellent experience and of course I recommend this dealer thank you for everything I recommend this dealer thank you for everything More

Worked with Jesse multiple times. Was able to get everything handled in a timely manner. Great service. Was able to get everything handled in a timely manner. Great service. More

During my most recent maintenance visit, I was made aware of additional services that needed attention. My service advisor Heidi kept me up to date during the whole process. I really appreciate the attention of additional services that needed attention. My service advisor Heidi kept me up to date during the whole process. I really appreciate the attention and the loaner vehicle the dealership provided. More