BMW of Sherman Oaks

I appreciate the great customer service from Shahe. He took care of me right away. My back up key wasn’t working and figured it out that I needed battery and replaced it. Thank you. He took care of me right away. My back up key wasn’t working and figured it out that I needed battery and replaced it. Thank you. More

I love that they provide Uber services to me while my car is being serviced is being serviced More

My service advisor is the best I have worked with. He’s always on top of things and super helpful. I’ve been coming back for years because of their customer service. He’s always on top of things and super helpful. I’ve been coming back for years because of their customer service. More

Great service and top notch work. Brian was excellent and communicative. Would recommend this dealer for service. Brian was excellent and communicative. Would recommend this dealer for service. More

Jesse was amazing and helped get my service done in an efficient manner. I would definitely be coming back to this dealership and would highly recommend to others. efficient manner. I would definitely be coming back to this dealership and would highly recommend to others. More

Thank you Krisztina. You were very helpful & knowledgable. Because of you I will be returning to the Sherman Oaks location for my vehicle service needs. You were very helpful & knowledgable. Because of you I will be returning to the Sherman Oaks location for my vehicle service needs. More

Carlos is extremely helpful and honest and always goes out of his way to provide quality service. I travel out of my way to go to Sherman Oaks to work with Carlos instead of going to my local dealership. out of his way to provide quality service. I travel out of my way to go to Sherman Oaks to work with Carlos instead of going to my local dealership. I value when team members go out of their way to treat customers with care and attention to detail. Nice work, Carlos. More

Carlos is the BEST service writer ever. I felt no pressure and he was very honest, a man of his word, great representative of the dealership. I felt no pressure and he was very honest, a man of his word, great representative of the dealership. More

Great service, clean waiting area, great people, great location but very busy location. Ask for Jesse location but very busy location. Ask for Jesse More

From taking my 2023 M550i and X7 to multiple different dealerships and not having the best of care. I have found that BMW of Sherman oaks handles the needs of me and my car to the upmost standard. K dealerships and not having the best of care. I have found that BMW of Sherman oaks handles the needs of me and my car to the upmost standard. Krisztina is my service advisor here at BMW sherman oaks and I wont go to anyone else. She always goes above and beyond to make sure my cars are in the best condition and care. Krisztina is friendly, hospitable and communicates properly and in a timely manner to make sure I am back on the road in the best of car conditions. More