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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
968 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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968 Reviews of BMW of Sherman Oaks

March 06, 2024

Elias was absolutely amazing. He was understanding, patient, and passionate. He made the entire process simple and enjoyable. Highly recommended! More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias
Mar 07, 2024 -

BMW of Sherman Oaks responded

We'll pass this along to him, Jason! Thanks so much for these kind words and congrats on your purchase. We hope to see you again soon at BMW of Sherman Oaks!

March 06, 2024

Customer service is exceptional! From the moment I drive in, I am always greeted with courteous gentlemen! Carmela Grammatico is just my guardian angel! She always assists me with More

by verodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clemens, Carmela Grammatico
Mar 06, 2024 -

BMW of Sherman Oaks responded

Thank you so much for these kind words and the shout-outs to Carmela and Sean! We always aim to provide the top-notch care you and your car deserve at BMW of Sherman Oaks. Safe travels and take care!

March 05, 2024

Good service,fast and excellent experience and of course I recommend this dealer thank you for everything More

by Gerardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Mar 05, 2024 -

BMW of Sherman Oaks responded

Thanks, Gerardo! It was our pleasure to assist you at BMW of Sherman Oaks, and we hope to see you again soon!

March 04, 2024

Worked with Jesse multiple times. Was able to get everything handled in a timely manner. Great service. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 04, 2024 -

BMW of Sherman Oaks responded

Mike, we're glad to know Jesse provided you with great service at BMW of Sherman Oaks. We appreciate your feedback and look forward to assisting you again in the future!

March 04, 2024

During my most recent maintenance visit, I was made aware of additional services that needed attention. My service advisor Heidi kept me up to date during the whole process. I really appreciate the attention More

by kenyonjohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Mar 04, 2024 -

BMW of Sherman Oaks responded

Kenyon, our team is happy to recommend any additional services needed for your vehicle and complete them in a thorough and timely manner. Thanks for the shout-out to Heidi and the 5-star rating!

March 04, 2024

Jesse was so helpful and informative! Thank you again I know my car was in great hands at bmw Sherman oaks! More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 05, 2024 -

BMW of Sherman Oaks responded

We're always happy to help! Thanks for being a valued customer at BMW of Sherman Oaks and for shouting out Jesse's excellent service!

March 04, 2024

Professional, great customer service, high quality of service, punctual and communicative. Have been servicing my bmw here for a year and have not been disappointed. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Mar 05, 2024 -

BMW of Sherman Oaks responded

We appreciate the stellar review, Rich! Thanks for trusting our team with your BMW's care!

March 02, 2024

The service department was great. Everyone was courteous and helpful, and my service advisor Dennis is the best! He was so kind, thorough and efficient, and I appreciated the regular More

by Tgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Mar 04, 2024 -

BMW of Sherman Oaks responded

We're glad to have you in the BMW of Sherman Oaks family! Thanks so much for the kind words about Dennis and the team. It's always our goal to provide a thorough and communicative service experience. Safe travels and take care!

March 02, 2024

Second year going there and Shahe could not be more helpful! Professional, efficient and friendly, not to mention fast snd great car service. Will definitely be back! Thank you More

by jacknaderkhani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Mar 04, 2024 -

BMW of Sherman Oaks responded

Jack, it's so great to know that Shahe and our team at BMW of Sherman Oaks continue to provide you with top-notch service. We look forward to seeing you again next year!

March 02, 2024

I am so happy I got my car through BMW Sherman Oaks. They really go the extra mile for their costumers. Shout out to Jesse who has helped me multiple times with anything related to car services and main More

by Teshia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Mar 04, 2024 -

BMW of Sherman Oaks responded

Teshia, we're so glad to have you in the BMW of Sherman Oaks family! It's always a pleasure to service your car here, and we look forward to your next visit!

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