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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
993 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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993 Reviews of BMW of Sherman Oaks

March 04, 2024

Jesse was so helpful and informative! Thank you again I know my car was in great hands at bmw Sherman oaks! More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 05, 2024 -

BMW of Sherman Oaks responded

We're always happy to help! Thanks for being a valued customer at BMW of Sherman Oaks and for shouting out Jesse's excellent service!

March 04, 2024

Professional, great customer service, high quality of service, punctual and communicative. Have been servicing my bmw here for a year and have not been disappointed. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Mar 05, 2024 -

BMW of Sherman Oaks responded

We appreciate the stellar review, Rich! Thanks for trusting our team with your BMW's care!

March 02, 2024

Second year going there and Shahe could not be more helpful! Professional, efficient and friendly, not to mention fast snd great car service. Will definitely be back! Thank you More

by jacknaderkhani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Mar 04, 2024 -

BMW of Sherman Oaks responded

Jack, it's so great to know that Shahe and our team at BMW of Sherman Oaks continue to provide you with top-notch service. We look forward to seeing you again next year!

March 02, 2024

I am so happy I got my car through BMW Sherman Oaks. They really go the extra mile for their costumers. Shout out to Jesse who has helped me multiple times with anything related to car services and main More

by Teshia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Mar 04, 2024 -

BMW of Sherman Oaks responded

Teshia, we're so glad to have you in the BMW of Sherman Oaks family! It's always a pleasure to service your car here, and we look forward to your next visit!

March 02, 2024

The service department was great. Everyone was courteous and helpful, and my service advisor Dennis is the best! He was so kind, thorough and efficient, and I appreciated the regular More

by Tgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Mar 04, 2024 -

BMW of Sherman Oaks responded

We're glad to have you in the BMW of Sherman Oaks family! Thanks so much for the kind words about Dennis and the team. It's always our goal to provide a thorough and communicative service experience. Safe travels and take care!

March 02, 2024

I appreciate the great customer service from Shahe. He took care of me right away. My back up key wasn’t working and figured it out that I needed battery and replaced it. Thank you. More

by Onlycontactsylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Mar 04, 2024 -

BMW of Sherman Oaks responded

We'll make sure he sees this! Thanks for taking the time to share your positive experience with Shahe, we appreciate it!

March 02, 2024

I love that they provide Uber services to me while my car is being serviced More

by nrove
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Mar 04, 2024 -

BMW of Sherman Oaks responded

It's always a pleasure to accommodate you during your service at BMW of Sherman Oaks! Thanks for the five-star review!

March 01, 2024

My service advisor is the best I have worked with. He’s always on top of things and super helpful. I’ve been coming back for years because of their customer service. More

by lando.duque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Manny Santana, Carlos Cortez
Mar 04, 2024 -

BMW of Sherman Oaks responded

That means so much to us! Thank you for your loyalty and for being a valued customer. Safe travels and take care!

March 01, 2024

Great service and top notch work. Brian was excellent and communicative. Would recommend this dealer for service. More

by Peter Hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Mar 04, 2024 -

BMW of Sherman Oaks responded

Thanks for the recommendation, Peter! It was our pleasure to assist you at BMW of Sherman Oaks, and we look forward to many more visits!

March 01, 2024

Jesse was amazing and helped get my service done in an efficient manner. I would definitely be coming back to this dealership and would highly recommend to others. More

by Dkborello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Mar 04, 2024 -

BMW of Sherman Oaks responded

We'll be sure to let Jesse know you appreciated his helpful service! Thanks for the recommendation and five-star review!

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