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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
969 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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969 Reviews of BMW of Sherman Oaks

March 30, 2024

I had a great experience at this BMW service center. The staff was professional, knowledgeable, and provided top-notch service. My car was fixed promptly, and I was kept well-informed throughout the pro More

by Victor H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Apr 01, 2024 -

BMW of Sherman Oaks responded

Victor, thanks so much for the recommendation! It's awesome to hear Carlos and the team were knowledgeable and kept you up-to-date throughout. See you next time at BMW of Sherman Oaks!

March 29, 2024

Dennis B. is my go to guy for servicing two BMW's over last 12 years. Always concerned and knowledgeable, trusted voice for service needs. He is one of the m More

by Tom T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Mar 29, 2024 -

BMW of Sherman Oaks responded

Thanks for this awesome review, Tom! Dennis will be happy to hear he's your go-to guy for all things BMW service. We'll see you next time at BMW of Sherman Oaks!

March 28, 2024

Great customer service. Started my morning dropping off my car to be serviced greeted by cheerful staff. Was dropped off at my home then retrieved from work the next day for More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Mar 28, 2024 -

BMW of Sherman Oaks responded

We love to hear it, Michael! It's our pleasure to make servicing your vehicle as seamless as possible. Stop by BMW of Sherman Oaks again soon!

March 28, 2024

By far the best BMW dealer in Los Angeles! I had the best experience getting my BMW from BMW of Sherman Oaks. Joe was amazing to deal with. He made the leasing process a breeze and I will a More

by John O
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Kamali
Mar 28, 2024 -

BMW of Sherman Oaks responded

Thanks for the wonderful review and congrats on your new BMW, John! We enjoyed working with you and hope to be of assistance in the future!

March 28, 2024

Special thank you to Krisztina in the service department. She is absolutely fantastic, excellent customer service, and I was in and out of the dealership quickly. She was communicative and did everything she More

by Lindzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Mar 28, 2024 -

BMW of Sherman Oaks responded

Thanks for the shout-out to Krisztina! We know she'll be happy to hear your praise for her quick service. See you next time at BMW of Sherman Oaks, Lindzie!

March 28, 2024

Dennis is my service guy. The best. The service department always helpful, efficient. Highly recommend. More

by chardkerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Mar 29, 2024 -

BMW of Sherman Oaks responded

We'll pass your praise along to Dennis! Thanks for trusting our team with your vehicle's care at BMW of Sherman Oaks!

March 28, 2024

The service team is fantastic at Sherman oaks bmw. Honest and efficient. I brought my daughters 2005 330CI they let me know everything the car needed but did not try to sell me. I will be back. More

by TAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Mar 28, 2024 -

BMW of Sherman Oaks responded

It's our goal to provide honest, efficient service for you at BMW of Sherman Oaks! Thanks for the kind words and we can't wait to see you again!

March 28, 2024

Great service, great service advisor ( Dennis ) very professional! Solved the problem… always take the car to him … the best More

by Moe sedehi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Mar 28, 2024 -

BMW of Sherman Oaks responded

We appreciate your trust in Dennis and the service team at BMW of Sherman Oaks, Moe! Thanks for your continued business!

March 28, 2024

Kristina is the best representative ever! She was professional, accomodating and very kind! She also provided me a loaner ahead of the queue! More

by abhikalra94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Mar 29, 2024 -

BMW of Sherman Oaks responded

It's wonderful to hear about your experience with Krisztina! Thanks for taking the time to share and for choosing BMW of Sherman Oaks!

March 28, 2024

Timely quick service Jesse was my service rep and he was friendly and helpful. Overall an excellent experience for service More

by Pambiren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 29, 2024 -

BMW of Sherman Oaks responded

Thanks for the positive review! It makes our day to hear Jesse provided an excellent service experience at BMW of Sherman Oaks. Safe travels and take care!

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