BMW of Sherman Oaks

I had wonderful service with Shahe. He's an amazing advisor. I highly recommend BMW of Sherman Oaks for your Ultimate Driving Machine service! He's an amazing advisor. I highly recommend BMW of Sherman Oaks for your Ultimate Driving Machine service! More

Was able to make an appointment on the same day. Service advisor Jessie was super helpful and extremely accommodating. Great Help Service advisor Jessie was super helpful and extremely accommodating. Great Help More

I have been bringing my vehicle here for almost ten years. My Service Advisor Dennis is great! years. My Service Advisor Dennis is great! More

Received great service with Jesse! He did an awesome job and got me out without a long wait He did an awesome job and got me out without a long wait More

As a 60 year old who has owned over 35 cars, I have dealt with many car dealers, BMW of Sherman Oaks was my best buying experience to date ! I actually traveled from the SF Bay Area due to the great price th with many car dealers, BMW of Sherman Oaks was my best buying experience to date ! I actually traveled from the SF Bay Area due to the great price they had on a BMW X5 and positive reviews. Once I arrived I met with sales person Elias. Elias was very well versed with the vehicle and pleasant to deal with,. We had spoken several times on the phone prior and he was always very reponsive and professional. The car was exactly as described which was important as I wanted no surprises after traveling 400 miles. One of the things I told Elias was that I did not want any pressure from the Finance dept regarding additional purchases, etc. Elias introduced me to the Finance manager, Adela- what a delight she was ! No added pressure, she just let me know what was available and treated me with respect and class- impressive ... After the transaction I was notified there was only 1 key to the vehicle. Elias spoke with the management team and they agreed to send me and additional new key in the mail, which I just received. Also when I jumped in my vehicle for the 400 mile trip home I was pleasantly greeted with a detailed car and a FULL tank of gas... I just can not say enough about the delaer ship and personnel that I had the pleasure of working with - A+ across the Board. If you are considering a new or used vehicle, give them a chance- YOU WILL BE GLAD YOU DID ! More

Carmela, is the best on service department. very nice and professional person. I highly recommended her, thank you. very nice and professional person. I highly recommended her, thank you. More

Great experience, my service advisor Brian was excellent. He made my experience very easy and solved my issues very quickly, He communicated with me exceptionally well. I have no worries when my car is in hi He made my experience very easy and solved my issues very quickly, He communicated with me exceptionally well. I have no worries when my car is in his hands. Truly a great help More

The best dealership out there, amazing and professional staff! Thanks for a great service that was provided! staff! Thanks for a great service that was provided! More

amazing and efficient service was provided by Shahe! ! I recommend this dealership to everyone out there, thank you!! ! I recommend this dealership to everyone out there, thank you!! More

Excellent service thank you so much Jesse great work recall was done perfect and right time recall was done perfect and right time More