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BMW of Owings Mills

Owings Mills, MD

4.7
1,348 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 1,348 reviews

June 25, 2025

Derrick was very professional throughout my appointment. I have had him as my service advisor before and he has been consistantly helpful and informative. More

by GPS6834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Derrick at BMW of Owings Mills. His professionalism and consistent support are truly valued. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 25, 2025

Milena Bindel is awesome. Great customer service. I will definitely keep using this service center and my husband as well will use this service center. She kept me informed More

by sandra_friday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Bindel
Jun 25, 2025 -

BMW of Owings Mills responded

Thank you, Sandra! We appreciate your feedback about Milena and the service you received at BMW of Owings Mills. We're happy to hear you found our customer service to be excellent and that you felt informed throughout the process. It's always our goal to provide the best experience possible. We look forward to seeing you and your husband again soon. Sincerely, The Team at BMW of Owings Mills

June 25, 2025

My service was done at timely matter the service with excellent. I will recommend it to a friend. More

by GERMAINEBOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

BMW of Owings Mills responded

Thank you for your feedback, Germaine! It's great to know that your service was done in a timely manner and that you had an excellent experience at BMW of Owings Mills. We appreciate your recommendation and look forward to assisting you again and your friend in the future. Sincerely, The Team at BMW of Owings Mills

June 25, 2025

Marlina was great. Great customer service. She communicated with me the entire time. She was able to get my car back on the road as I needed to head to airport for a More

by sandra_friday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlina Binder
Jun 25, 2025 -

BMW of Owings Mills responded

Thank you so much for your review, Sandra! We’re glad about your positive experience with Marlina at BMW of Owings Mills. It's great to know that she provided excellent communication and service to get your car ready for your trip. We look forward to assisting you and your husband again in the future. Safe travels! Sincerely, The Team at BMW of Owings Mills

June 24, 2025

great service. kept me informed with any issues. Always confident with dealing with the service department More

by tytriplin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service department at BMW of Owings Mills. Keeping you informed and ensuring your confidence in our services is our top priority. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

June 24, 2025

The service department is very quick and pleasant. They fixed everything and got us out in a reasonable span of time. More

by carwagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We’re glad to hear that our service department at BMW of Owings Mills was quick and pleasant, and that we were able to address everything for you in a reasonable time. We truly appreciate your feedback and look forward to seeing you again in the future! Sincerely, The Team at BMW of Owings Mills

June 24, 2025

BMW of Owings Mills is great. My service representative was very knowledgeable, helpful and easy to work with. More

by only1tiaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

BMW of Owings Mills responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience at BMW of Owings Mills and found our service representative knowledgeable and helpful. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 24, 2025

We were very pleased with the sales and finance experience at Your BMW OWINGS MILLS dealership More

by djschwaber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance dept, Daniel Cushner
Jun 24, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great sales and finance experience at BMW of Owings Mills. We appreciate your support and look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

June 24, 2025

Milena in the service department was great to work with, attentive, knowledgeable, courteous, friendly, efficient. Job well done. Howard was excellent with the sales of the vehicle, Daniel Kim did an ex More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

BMW of Owings Mills responded

Thank you for leaving such a wonderful review! We’re thrilled to hear that our service department, along with Howard and Daniel, made your experience a positive one. At BMW of Owings Mills, we pride ourselves on quality service and knowledgeable staff. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 23, 2025

Exclusive offer not offered. Got the run around when time for cost for outside financing More

by dana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Howard Mei
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

BMW of Owings Mills responded

Thank you for your feedback, Dana. We understand that your experience with financing at BMW of Owings Mills did not meet your expectations. We appreciate your concerns about the exclusive offer and the communication regarding costs. We encourage you to contact us directly so we can address these issues more thoroughly. Your input helps us improve our services. Thank you for being a valued customer. Sincerely, The Team at BMW of Owings Mills

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