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BMW of Orland Park

Orland Park, IL

4.6
2,054 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 2,054 reviews

February 10, 2025

Jason was terrific. I left my car the night before my service appointment with a damaged tire I got on my way home from work. He called immediately the next morning info More

by cahould
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

BMW of Orland Park responded

Cahould, we're delighted to hear about your positive experience with Jason at BMW of Orland Park. It's great that he went above and beyond to ensure everything was handled smoothly for you. Thank you for sharing this detailed feedback!

February 09, 2025

They are very polite and I like the video they send me explaining the work. More

by JEKOSTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

BMW of Orland Park responded

Thanks for sharing your kudos with the BMW of Orland Park team! We're glad the video was an added benefit during your service.

February 09, 2025

Appreciate everything that Rich did as my service advisor. He took the time to explain everything to me in detail. In addition, he went above and beyond to make sure that everything in my car was fix More

by MPERAKIS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

BMW of Orland Park responded

We're delighted to hear that Rich provided such thorough and attentive service at BMW of Orland Park. Thank you for sharing your experience with us!

February 08, 2025

A Fantastic Car-Buying Experience at Ziegler BMW of Orland Park I recently had the pleasure of purchasing a new BMW from Ziegler BMW of Orland Park, and I couldn’t be more satisfied with the entire More

by Manny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateen Sen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Prendergast
Feb 10, 2025 -

BMW of Orland Park responded

Manny, thank you for sharing your fantastic experience with Sam and Mateen at BMW of Orland Park! We're delighted to hear that their professionalism and dedication made your fourth purchase a rewarding one. Enjoy the new ride!

February 08, 2025

You guys did a great job and servicing my needs and identifying one problem issue with my vehicle… It was resolved very quickly and effectively by your service tech and communicated by your sales servi More

by Jbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
Feb 10, 2025 -

BMW of Orland Park responded

We're delighted to hear that our team at BMW of Orland Park was able to quickly and effectively resolve your vehicle's issue. Thank you for the kind words and support!

February 08, 2025

Appreciate the excellent and courteous service received as well as friendly staffs. Facilities cleanliness also a big plus. More

by MCHANPAIBOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

BMW of Orland Park responded

Thank you for highlighting the excellent service and cleanliness at BMW of Orland Park! We're delighted to know our team made your visit a positive one.

February 08, 2025

Excellen Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent That’s got to be 15 words🤣 More

by RD-WRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon, Nick Shellberg
Feb 10, 2025 -

BMW of Orland Park responded

Thank you for the enthusiastic review! We're delighted to know that your experience at BMW of Orland Park was excellent. We look forward to seeing you again soon!

February 08, 2025

Service was good but they did not reset maintenance required indicator. Car is still showing service due in 128 mile. More

by ANDREACHAV23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

BMW of Orland Park responded

Andrea, thank you for your feedback. I'm glad to hear the service was good, but I apologize for any oversight with the maintenance indicator. Please feel free to reach out so we can assist in resolving this issue promptly. Thank you, Brian Coster - Service Manager - 708-460-4545

February 08, 2025

I was attended to immediately I arrived. The courtesy car was the best loaner car ever More

by PROMISE4MEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
Feb 10, 2025 -

BMW of Orland Park responded

We are glad to hear that you enjoyed the car wash and loaner options here at BMW of Orland Park! Thanks for your review!

February 07, 2025

I have nothing to complain about other than it would have been nice to have a clean car inside upon delivery. More

by jzxie3
Recommend Dealer
Yes
Employees Worked With
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Robinson
Feb 08, 2025 -

BMW of Orland Park responded

Thank you for your feedback. We appreciate your input and will work on ensuring a spotless delivery experience at BMW of Orland Park in the future. If there's anything else we can do for you, please let us know!

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