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BMW of Orland Park
Orland Park, IL
2,446 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,446 reviews
October 31, 2026
James was great, kept me up to date on everything, explained everything thoroughly, and the process went as I was told explained everything thoroughly, and the process went as I was told More
by ABADER1972
Verified CustomerEmployees Worked With
October 28, 2026
Service was excellent. Corey went above and beyond in helping me work with my extended warranty to get work done at a minimum cost to me. Overall very professional and frie Corey went above and beyond in helping me work with my extended warranty to get work done at a minimum cost to me. Overall very professional and friendly. More
by Azera2012
Employees Worked With
Cory Kazienko
October 28, 2026
Happy with my service started my appointment on time service writer was very apologetic because they were shortstaffed. Not a big deal for me. Young man was very professional. Thank you. service writer was very apologetic because they were shortstaffed. Not a big deal for me. Young man was very professional. Thank you. More
by JILLDESI
Employees Worked With
October 27, 2026
James Hackett went above and beyond to help with an unexpected issue that came up when I thought I was only bringing the car in for brake fluid service and an oil change. unexpected issue that came up when I thought I was only bringing the car in for brake fluid service and an oil change. More
by Jan
Employees Worked With
October 26, 2026
Very good and very professional will always be my dealer and will refer someone else and will refer someone else More
by rochesterkeith254
October 23, 2026
The associate that attended to me was courteous and kept updating on the service progress. updating on the service progress. More
by Jchange
Employees Worked With
October 17, 2026
They do an excellent job with the maintenance of my truck overall just amazing job for me overall just amazing job for me More
by sanders_takisha38
Employees Worked With
October 13, 2026
My experience with Cory was not as attentive or hands-on as my previous experiences at the dealership. Normally, after my vehicle is inspected, my service advisor will come to me, go over the inspection she as my previous experiences at the dealership. Normally, after my vehicle is inspected, my service advisor will come to me, go over the inspection sheet, explain what my vehicle needs, and let me know if anything requires immediate attention. This time, I had to go to Cory’s office and ask how much longer my oil change would take. He told me he was working on my paperwork. I returned to the waiting area and sat for another 15 minutes. When we finally went to the cashier, he still did not mention anything about the inspection or go over the sheet with me. I had to ask him myself if there was anything that needed to be done to my vehicle. He simply said it was on the sheet. When I asked if anything needed to be taken care of right away, his response was very short, with no real explanation. This was very different from the service I’ve received in the past. I’m accustomed to my advisor taking the time to explain the inspection results and making sure I understand what my vehicle may need before I leave. More
by ITSMYPLANNER3
Employees Worked With
Cory
October 11, 2026
Dion was great to work with and made this a seamless experience, including transportation as needed: experience, including transportation as needed: More
by Atlstl18
Employees Worked With
