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BMW of Orland Park

Orland Park, IL

4.5
1,487 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,487 reviews

January 07, 2025

I always receive and appreciate great service. That’s the reason I keep coming back for all my cars. More

by lfvilla118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

BMW of Orland Park responded

Thank you for your continued trust in BMW of Orland Park! We're delighted to hear that our service keeps bringing you back. We look forward to assisting with all your future car needs!

January 07, 2025

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 More

by bjonkman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

BMW of Orland Park responded

We love seeing 4-star reviews of BMW of Orland Park. Thanks!

January 07, 2025

Service Rep, Kevin, was very accommodating, attentive and efficient. Professional as usual. Easy in, easy out More

by MONAACRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
Jan 07, 2025 -

BMW of Orland Park responded

We're delighted to hear that Kevin provided you with such accommodating and efficient service at BMW of Orland Park. Thank you for sharing your experience, and we look forward to assisting you again in the future!

January 07, 2025

Dealership was good as always people are friendly, attentive knowledgeable and the place is clean More

by JRLUNA12240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Vock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

BMW of Orland Park responded

Thank you for the kind words about our BMW of Orland Park team. We appreciate your support!

January 06, 2025

I scheduled an appointment at Ziegler BMW of Orland Park for some general maintenance. Dion was my service associate and he was informative and courteous and had me on my way in no time . More

by BOBDEL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

BMW of Orland Park responded

We're pleased to hear that Dion provided informative and courteous service during your visit to BMW of Orland Park. Thank you for sharing your experience—we look forward to seeing you next time!

January 05, 2025

This Dealer provided Great service. Very easy and quick, a very seamless way to lease my new BMW. More

by CONNIE_DUQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin and Tommy Alonso (Brokers)
Jan 06, 2025 -

BMW of Orland Park responded

Thanks so much, Connie. We look forward to your next visit to BMW of Orland Park!

January 05, 2025

Outstanding service and an amazing team! The highlight of this dealership is undoubtedly their exceptional service department. James went above and beyond to assist me, quickly arranging a l More

by ALAHMMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

BMW of Orland Park responded

Alahmmed, thank you for the glowing review! We're delighted to hear that James and our service team at BMW of Orland Park provided exceptional care. We appreciate your recommendation and look forward to serving you again in the future!

January 05, 2025

Seamless check in by service rep James. Kept me informed throughout the process. He’s an excellent customer service person More

by NALUYI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

BMW of Orland Park responded

We're glad to hear that James provided you with excellent service at BMW of Orland Park. Thank you for sharing your experience!

January 04, 2025

Brought the car to check for cold air coming into the car and a recall. This dealership found no issues. Took it to BMW Sherrilleville, they found the problem and performed the recall. I am disappointed a More

by CNW57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know the service person
Jan 06, 2025 -

BMW of Orland Park responded

It's disappointing to hear about your experience with us, and I apologize for any inconvenience caused. We strive for thoroughness in our service checks, so it's concerning that we missed the issue you mentioned. If you're open to discussing this further or have any other concerns, please feel free to reach out directly. Thank you, Brian Coster - Service Manager - 708-460-4545

January 04, 2025

After returning my vehicle for at least the third or fourth time for the same issue. I was complaining when I came in to Jason what we thought the problem was for the last three or four times. He immedi More

by PEGGYW777
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dion Grace
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shellberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

BMW of Orland Park responded

It's concerning to hear about the repeated issues with your vehicle, and I apologize for any inconvenience this has caused. I'm glad Jason was able to assist you during your visit, but it's clear we need to address these recurring problems more effectively. Please feel free to reach out if you'd like further assistance or have additional questions. Thank you, Brian Coster - Service Manager - 708-460-4545

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