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BMW of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.5
1,599 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,599 reviews

March 02, 2025

Stopped in with my wife to test drive a car. Gus our salesman was phenomenal. What a knowledgeable guy who didn’t pressure us at all. Originally the BMW was out of our price range. Alvin the sal More

by Brandon C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

BMW of Orland Park responded

Brandon, we're delighted to hear that Gus and Alvin made your experience at BMW of Orland Park so seamless! Thank you for the kind words and recommendation. We look forward to welcoming you back when you're ready for your next car!

March 01, 2025

Great service. Kept me informed and updated during the process. The tech encountered some unanticipated issues which made the appointment longer than anticipated bu More

by JOSEPH.C.SHEAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

BMW of Orland Park responded

Joseph, we're delighted to hear that James kept you informed and provided great service at BMW of Orland Park. Thanks for your patience during the process!

March 01, 2025

I always get top notch service when I visit. I have a local BMW within 4 miles from home, but I always come to Orland Park because they show me that they care! More

by NICOLEBRAD03
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

BMW of Orland Park responded

Thank you for choosing BMW of Orland Park despite having a closer option! We're delighted to hear that our service makes the extra distance worthwhile. We appreciate your loyalty and look forward to seeing you again soon!

March 01, 2025

I had great service! Wait time was not that long. We will be back soon! More

by KATHYKORDELAKOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
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Mar 03, 2025 -

BMW of Orland Park responded

Kathy, thank you for the great review. We look forward to seeing you again at BMW of Orland Park!

February 28, 2025

They are always extremely professional and they do very good work in a timely manner More

by B.RODARTE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

BMW of Orland Park responded

This is a fantastic review. Thanks from the entire team at BMW of Orland Park!

February 28, 2025

I coordinated buying the car over the phone, drove 250 miles and picked it up. No issues whatsoever!! Great lowcost buying experience!! More

by rwright131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

BMW of Orland Park responded

We're delighted to hear that your long-distance purchase went smoothly with BMW of Orland Park! Thank you for choosing us and sharing your positive experience. Enjoy the new ride!

February 28, 2025

Richard pool always does an amazing job at servicing my fleet and always having me leave happy. I sometimes wish service was due sooner just to see richard and the amazing team. Thank you for all that you More

by Chicagoexecutivesx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

BMW of Orland Park responded

We're delighted to hear that Richard and the team at BMW of Orland Park consistently provide exceptional service for your fleet! Your kind words mean a lot, and we'll be sure to share them with Richard. Thank you for choosing us, we look forward to seeing you again soon!

February 28, 2025

I really appreciate that they gave me a loaner during the car repairs, that very great of them. More

by Lakeesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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Mar 03, 2025 -

BMW of Orland Park responded

Lakeesha, thank you for visiting BMW of Orland Park!

February 27, 2025

I HAVE OWNED MORE THAN 15 CARS IN MY YOUNG LIFE. .. I HAVE NEVER BEEN TAKEN CARE OF OF BETTER THAN I HAVE AT BMW OF ORLAND PARK... THEY ARE THE ONLY DEALERSHIP THAT HAS GONE ABOVE AND BEYOND TO MAKE More

by KB LOGISTICS MGMT INC.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : VINCE
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Feb 27, 2025 -

BMW of Orland Park responded

Thank you for sharing such a glowing review! We're delighted to hear that BMW of Orland Park has provided exceptional service and made your experience memorable. Your kind words mean the world to us, and we look forward to continuing this level of care in the future!

February 27, 2025

Overall, a good experience, although the 3 hour time frame to complete the transaction was a little long More

by PLEBANEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

BMW of Orland Park responded

Thank you for sharing your feedback with us! We're glad to hear that overall, you had a good experience at BMW of Orland Park. We appreciate your patience during the transaction process and will work on improving our efficiency.

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