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BMW of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.5
1,444 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,444 reviews

December 28, 2024

They always take good care of my car and all the staff are very helpful and friendly More

by KIMMTZGLEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

BMW of Orland Park responded

Thanks so much for your loyal support. We look forward to your next visit to BMW of Orland Park!

December 28, 2024

I would recommend this service center but NOT the service person that assisted me. It was as though my service wasn’t important as nor I. More

by SWAIN.BARBARA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Kazienko
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Dec 31, 2024 -

BMW of Orland Park responded

Barbara, thank you for your feedback. I'm sorry to hear about your experience with the service person and appreciate you bringing this to our attention. We strive for every customer interaction to be positive and would like the opportunity to address any concerns further if you're open to it. Please feel free to reach out at your convenience, Brian Coster - Service Manager - 708-460-4545

December 27, 2024

Richard made my visit very easy with no complications at all. Customer service is top tier More

by parkerw1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

BMW of Orland Park responded

We are glad to hear that Richard made your service visit easy! Thanks for choosing BMW of Orland Park.

December 27, 2024

They information you of things regarding the car. They checked the vehicle thoroughly and keep you updated More

by EZES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're glad to hear that our team kept you informed and ensured a thorough check of your vehicle. We appreciate the feedback and look forward to serving you again in the future!

December 27, 2024

Overall experience was good and got me in and out quickly. Finished repair on time More

by CCURTIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
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Dec 27, 2024 -

BMW of Orland Park responded

Thank you for taking the time to leave BMW of Orland Park this excellent review!

December 27, 2024

Excellent service and time spent waiting was not long. Nick was very professional and shared a video of the services completed. That was excellent! More

by MCFARLANE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

BMW of Orland Park responded

We're delighted to hear that Nick provided excellent service and kept you informed with a video update at BMW of Orland Park. Thank you for sharing your experience, and we look forward to serving you again!

December 27, 2024

Jason is very helpful and always ready to answer questions with courtesy and respect and he knows his job very well More

by AMARJITCHADHA61
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
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Dec 30, 2024 -

BMW of Orland Park responded

Amarjit, we're delighted to hear that Jason provided you with such helpful and respectful service at BMW of Orland Park. Thank you for sharing your experience!

December 26, 2024

I love BMW of Orland. They always give a great customer experience and keep me updated when I wait for my car to be serviced. More

by KATAGGIE444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

BMW of Orland Park responded

Thank you for the kind words about BMW of Orland Park! We're delighted to hear that our team consistently provides a great customer experience and keeps you informed during your visits. We look forward to serving you again soon!

December 24, 2024

Another great experience with James and Conner at BMW of Orland Park. Got me in quickly for an appointment and fixed my car while I waited. I highly recommend them! More

by Mattski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner the Technician
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Dec 26, 2024 -

BMW of Orland Park responded

Mattski, we're delighted to hear that James and Conner provided you with another great experience at BMW of Orland Park. Thank you for the recommendation!

December 23, 2024

BMW Orland Park provides an excellent service experience. I have high confidence of a positive outcome on each visit to the dealership. More

by GGERAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

BMW of Orland Park responded

Thank you for sharing your confidence in BMW of Orland Park! We're delighted to know that each visit meets your expectations and provides an excellent service experience. We look forward to serving you again soon!

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