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BMW of Orland Park
Orland Park, IL
1,523 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,523 reviews
January 29, 2025
James was great with explaining everything and very pleasant to work with. I was pleased with the service pleasant to work with. I was pleased with the service More
by CATINAYAH YISRAEL
Verified CustomerEmployees Worked With
January 28, 2025
They didn't do what I had asked for. They were supposed to reset a notification and it literally is still showing up. They were supposed to reset a notification and it literally is still showing up. More
by BABYNIKO
Employees Worked With
January 28, 2025
Great place , great people and great experience. I would recommend this place to everyone I know . I used to drive a Mercedes and the BMW experience is much better I would recommend this place to everyone I know . I used to drive a Mercedes and the BMW experience is much better More
by BURKHARTJEFFREY
Employees Worked With
Cory
January 28, 2025
Great service. Courteous and professional. Everything that I asked about was taken care of in an efficient manner. Courteous and professional. Everything that I asked about was taken care of in an efficient manner. More
by MPERAKIS74
January 27, 2025
I have been fortunate to experience very good service from BMW of Orland Park, since my first BMW purchase in March 2024. Jason, my Service Advisor, explains the process clearly and keeps me updated thro from BMW of Orland Park, since my first BMW purchase in March 2024. Jason, my Service Advisor, explains the process clearly and keeps me updated throughout. More
by Steve
Employees Worked With
January 27, 2025
Dion Grace at BMW of Orland Park really treated me great for my scheduled service. I will continue to go back for service appointments since my experience was great thanks to Dion. for my scheduled service. I will continue to go back for service appointments since my experience was great thanks to Dion. More
by OUGLIS
Employees Worked With
January 27, 2025
I love love love the fact that every time I need a service done on my car James Hatchett make sure I'm taken care of. I also like to thank you all for hard work and showing that you care!! service done on my car James Hatchett make sure I'm taken care of. I also like to thank you all for hard work and showing that you care!! More
by Neenee0412
Employees Worked With
January 26, 2025
Vehicle repair was done on time. Dion was a good communicator and kept me current with the status of the repair Dion was a good communicator and kept me current with the status of the repair More
by DOUGMARCINCPA
Employees Worked With
January 26, 2025
Kevin, the service advisor, was very courteous. I had several questions unrelated to getting my oil changed. Kevin listened Parian’s answered all of my questions and even shared a couple tips on ho I had several questions unrelated to getting my oil changed. Kevin listened Parian’s answered all of my questions and even shared a couple tips on how to use the BMW app. I very much appreciated his help! Service appointment was completed in less time than I was told do that was good. Everyone I encountered at the dealership was very friendly. Overall, it was a very posiyexperiece. More
by JBRENTR
Employees Worked With
Kevin Hernandez
January 25, 2025
Rich pool in the service department was exceptional! Honest, efficient, and no xx!! Give him a raise! Honest, efficient, and no xx!! Give him a raise! More
by BOBLOCK
Employees Worked With
