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BMW of Orland Park

Orland Park, IL

4.5
1,599 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,599 reviews

March 07, 2025

Great service every time! Dion goes above and beyond—worth the trip from Lisle. Professional, thorough, and highly recommended! More

by srhsalam786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

BMW of Orland Park responded

Thank you so much for your kind words! We're thrilled to hear that Dion's service made your trip from Lisle worthwhile. Providing professional and thorough service is our top priority, and your recommendation means a lot to us. We look forward to seeing you again soon! Best Wishes, BMW Of Orland Park

March 07, 2025

Service rep Robert Snipes was very helpful and informative about issue I addressed to him. More

by KIMCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

I visited BMW for getting a brake light malfunction checked as well as to get my services package renewed. I was scheduled to meet Cory Kazienko. This was my second time to meet Cory. He was very court More

by MISHA_ISB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
Mar 06, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're delighted to hear that Cory provided such knowledgeable and professional service, even going the extra mile to ensure you understood everything clearly. We appreciate your patience during the wait time and are glad we could resolve all issues for you. Safe driving ahead!

March 06, 2025

Liz was terrific and made my experience very pleasant. I will definitely return to this service center. More

by SKANAN80
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Mar 06, 2025 -

BMW of Orland Park responded

We're delighted to hear that Liz made your visit a pleasant one at BMW of Orland Park! Thank you for the kind words, and we look forward to welcoming you back in the future.

March 06, 2025

I want to say thank you very much and a special Kevin. He’s a good man and real good to the service and he do really good information. More

by ELVASALON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN from service department The bass man you got in there
Mar 06, 2025 -

BMW of Orland Park responded

Thank you for the kind words! We're delighted to hear that Kevin provided excellent service and information at BMW of Orland Park. We appreciate your feedback and look forward to serving you again in the future!

March 05, 2025

Amazing service as usual, always give off a family welcoming kind of vibe when visiting. More

by CARLOSRAMOS51612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
Mar 05, 2025 -

BMW of Orland Park responded

Thank you for the amazing feedback about our service at BMW of Orland Park, Carlos!

March 05, 2025

Lyn was extremely nice at the service desk. Cashier was nice. Richard was not nice nor helpful at all. He had his vape on his desk and treated me as if I was the biggest bother in the world. I More

by Cb23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Pool
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

BMW of Orland Park responded

I'm sorry for the negative interaction you encountered during your visit. We strive for professionalism across the board and will consider this feedback moving forward. If you'd like to discuss these or any additional concerns directly, please feel free to reach out. Thank you, Brian Coster - Service Manager - 708-460-4545

March 05, 2025

Straightforward and easy to deal with. Sid was accommodating and available for my needs. He responded when contacted and showed a willingness to come in on his day off. More

by bpbull
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

BMW of Orland Park responded

We're delighted to hear that Sid provided such accommodating service at BMW of Orland Park. It's great knowing he went above and beyond for you! Thanks for sharing your experience with us.

March 04, 2025

Amazing experience. I was told what services were due, how much each service would cost and an ETA. I was given a shuttle back to my house until the car was ready and I More

by SAMERABUKHALED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shellberg
Mar 05, 2025 -

BMW of Orland Park responded

We're delighted to hear about your positive experience at BMW of Orland Park! It's great that our team kept you informed and comfortable throughout the process. Thank you for sharing your feedback with us!

March 04, 2025

BMW Good service completing my car’s maintenance in a timely manner I was advised. More

by Fary Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 05, 2025 -

BMW of Orland Park responded

Fary, we appreciate the fantastic review of BMW of Orland Park! Thanks for choosing us for your BMW service needs.