BMW of Orland Park

Richard did his usual effort to provide great service, was in and out in a reasonable amount of time. was in and out in a reasonable amount of time. More

Recall brake service done promptly and efficiently. All done in half a day. Courteous and helpful service staff. Nice loaner process. Everything went smoothly. All done in half a day. Courteous and helpful service staff. Nice loaner process. Everything went smoothly. More

My experience at BMW in Orland Pk was what a persons expectations would be. Very friendly professionalism, timely service, and customer care was first. expectations would be. Very friendly professionalism, timely service, and customer care was first. More

I never feel lied to or taken advantage of when visiting this dealer, regardless of who I get to work with. Will continue doing business here for any BMW needs. The quality of their work is always excepti this dealer, regardless of who I get to work with. Will continue doing business here for any BMW needs. The quality of their work is always exceptional. Even the kid that drove my car back to me was pleasant to work with. More

Great service, very professional and very helpful. Thanks Huda for your assistance and your patience. You rock! Thanks Huda for your assistance and your patience. You rock! More

Corey was attentive and the service tech video was thorough. Follow up questions addressed well. thorough. Follow up questions addressed well. More

Great service, Cory took the time to explain the work that needed to be done. The lady on the front desk was friendly and professional. that needed to be done. The lady on the front desk was friendly and professional. More

I drove from a different state to purchase a used vehicle yesterday with my 2 young children. The experience left me very uneasy. We sat for long periods of time without any direction from anyone, they had t yesterday with my 2 young children. The experience left me very uneasy. We sat for long periods of time without any direction from anyone, they had to go to another location to get the 2nd set of keys, the car was not overly clean on the inside, and the purchase amount and pricing was flashed so quickly, I didn’t even have an opportunity for questions. But the real kicker is, we sign something saying we are buying as is. I asked several times about damage and was, in my opinion blown off other than some scuffs they buffed out. When I have purchased cars at other dealers, they sat down and set up all the equipment with me in terms of OnStar or UConnect, WiFi, rear entertainment, and showed me all the details on how to use the functions. Here, as soon as I signed the paperwork and I was handed keys and walked out…. Not even a handshake. I drove 3 1/2 hours back home and went to bed. When I woke up this morning and started to clean it, I noticed some pretty significant damage. Yes, it is partially my fault for not seeing it … but, I did ask several times about damage. It is my understanding they have a legal obligation to disclose this to me when asked?? Regardless, I am now sitting home in a different state, with no title, and am looking at how many thousands to have it repaired. I am very dissatisfied and would rather return the car and never deal with them again. More

Great experience at BMW of Orland Park! They did exactly what they said they would do and made the transaction easy. They did exactly what they said they would do and made the transaction easy. More

Great service. Efficient. Respectful. Closing time timely and paperwork was all in order. Their tech guy is knowledgeable. Efficient. Respectful. Closing time timely and paperwork was all in order. Their tech guy is knowledgeable. More