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BMW of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.6
2,424 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 2,425 reviews

September 20, 2026

The service advisor was very thorough letting me know what services my car needed, but didn't hassle me. I was able to make my own decision, and my car was ready in a timely manner. More

by rgbyb12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 12, 2026

Make sure to order parts ahead of time to not make double trips. Hospitality always appreciated. More

by JESSVILLAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2026 -

BMW of Orland Park responded

Hi Jessvillag, thanks so much for taking the time to leave BMW of Orland Park a great review!

Sep 15, 2026 -

JESSVILLAG responded

Car service was quick to get me in, however, do not bring any toddlers as this may take a while. The atmosphere is pretty laid back but professional. Love the video recorded by the mechanic, gets inside with close details.

September 10, 2026

although they we're very busy I came in it took 2. 0 hrs to replace my tire The service writer came and got me with a smile Great job More

by mk_ridolinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 10, 2026 -

BMW of Orland Park responded

Thank you for sharing your experience with our team at BMW of Orland Park! We’re happy we could assist you efficiently and with a smile. Safe travels!

September 05, 2026

Service Advisor Jacob Jakubowski did a good job! He was cordial and he explained the process of what service I would be receiving. More

by asmith2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2026 -

BMW of Orland Park responded

Thank you for your review of Jacob and our team! We hope we can assist you again at BMW of Orland Park!

September 05, 2026

The service department in this dealership is horrible. No communication and they do not follow through on expectations. More

by jcrahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dion Grace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Vieceli
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2026 -

BMW of Orland Park responded

We're disappointed to receive your feedback and apologize that our service department let you down. We always aim for clear communication and follow-through, so this is concerning to hear. If you could give me a call directly and share more details about what happened, we would like the opportunity to make things right. Thank you, Eddie Marquie - Service Manager - 708-460-4545

September 05, 2026

Jason is a great service individual. All employees were all kind. No complaints with service. More

by TELADEWIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 08, 2026 -

BMW of Orland Park responded

Thank you for sharing a terrific review of Jason and BMW of Orland Park!

September 04, 2026

Awesome people make an awesome dealership. I get treated like royalty at BMW Orland Park. I highly recommend. More

by adamskaboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regan Notter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2026 -

BMW of Orland Park responded

Thank you for your glowing review and recommendation! It's so gratifying to hear that our customers feel like royalty when they visit us. We are lucky to have you in our BMW of Orland Park family.

September 02, 2026

Always great communication and service. Clean, hospitable waiting area. The people and facility are awesome. More

by JJARIAS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Sep 03, 2026 -

BMW of Orland Park responded

Thank you for your wonderful feedback regarding both our team and facility. We look forward to seeing you again here at BMW of Orland Park! Safe travels!

September 02, 2026

Jason was wonderful and efficient . The waiting room was comfortable . My car was spotless when it was returned to me . More

by LORIBARTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 03, 2026 -

BMW of Orland Park responded

We love to hear you had such a successful service experience with Jason and the team! Thank you for choosing BMW of Orland Park and for sharing your support. Safe travels!

September 01, 2026

Service Tech, Mr. James Hachett,, was such a help to make a last minute appointment for me. He was a pleasant asset while waiting for my car to receive service. I re More

by Msmicki2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2026 -

BMW of Orland Park responded

Thank you for sharing your kind words about James! We are so happy he assisted you efficiently and thoroughly answered all your questions. Drive safely, and we look forward to serving you again at BMW of Orland Park!

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