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BMW of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.5
1,683 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,683 reviews

April 11, 2025

Had a great experience at this dealership. Richard was professional and helpful with questions. Work was done in a timely matter. Very happy. More

by TJURASITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

BMW of Orland Park responded

We're delighted to hear about your positive experience with Richard and the team at BMW of Orland Park. It's wonderful that everything was handled professionally and efficiently. Thank you for choosing us!

April 10, 2025

Friendly faces, fast and accurate diagnosis and repairs of any issues. Nice waiting area with amenities. More

by MREED135II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

BMW of Orland Park responded

Thank you for the positive feedback! We're delighted to hear that our team at BMW of Orland Park provided friendly service and a comfortable waiting area. We appreciate your support and look forward to assisting you in the future!

April 10, 2025

Had brand new tires put on 4 months ago and 3 of tires 5+ tread and 1 tire has worn to a 3. Was told no idea how this could happen. I asked sounds like a defective tire. No response. Very dissatisfied with t More

by GREGWINJUM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dion Grace
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

BMW of Orland Park responded

Greg, I'm sorry to hear about your experience with the tires. It's concerning that one tire has worn down so quickly, and I apologize for any lack of communication on our part. Please reach out to us directly so we can address this issue further and find a suitable resolution for you. Thank you, Brian Coster - Service Manager - 708-460-4545

April 09, 2025

They were helpful and easy to work with. Good service. I appreciated the time they spend answering all of our questions More

by fnarcisi
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

BMW of Orland Park responded

We're delighted to hear that you found the team at BMW of Orland Park helpful and easy to work with. It's great knowing our service met your expectations, and we appreciate your kind words!

April 09, 2025

Richard identified a problem and helped me work through it. This was a great result and I am most thankful for his assistance. More

by MICHAELJB1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

BMW of Orland Park responded

Michael, we're delighted to hear that Richard was able to assist you effectively at BMW of Orland Park. Thank you for sharing your positive experience with us!

April 09, 2025

Mr Kevin Hernandez is extremely knowledgeable. BMW of Orland Park is overall a good facility to service your vehicle. Vince did offer a loaner which was also helpful! Thanks to an excellent team. More

by Ragsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

BMW of Orland Park responded

We're delighted to hear that Kevin and Vince provided such knowledgeable and helpful service at BMW of Orland Park. Thank you for choosing us, we look forward to assisting with your future vehicle needs!

April 09, 2025

Can't say enough positive things about the whole experience. Kevin "listened" to my explanation of the problem I was experiencing with my BMW and within 15 minutes after my arrival and check in (by More

by STEPHEN.DOLPH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

BMW of Orland Park responded

Stephen, it sounds like Kevin and the team really delivered a great experience for you! Thanks for sharing your positive feedback. Safe travels, and we'll see you next time at BMW of Orland Park!

April 08, 2025

Got my covered oil change done jason had a 25 x7 loaner for me to use was pleased with my service and great coffee also waiting area was clean and spacious everyone was very friendly More

by JCK0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

BMW of Orland Park responded

We're delighted to hear you had a positive experience with your oil change service at BMW of Orland Park! It's great that Jason and the team provided excellent service, along with some good coffee in our clean waiting area. Thanks for sharing your feedback!

April 08, 2025

Job fix after 4 visits. employee working hard to solve the issue.finally job done. Thanks for ALL. More

by BMN1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

BMW of Orland Park responded

Thanks a million, from the BMW of Orland Park Team!

April 08, 2025

The crew at Ziegler are always friendly and professional. I’m always satisfied by the work they perform on my M340i More

by RUSSOSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

BMW of Orland Park responded

We're delighted to hear that our team at BMW of Orland Park consistently provides you with friendly and professional service. Thank you for trusting us with your M340i!

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