BMW of Middleburg Heights

Christian was great at his follow up & follow through. The only reason I gave a 4 instead of a 5 is because I thought he said the car would be washed and vacuumed after my oil change and it was not vacuum The only reason I gave a 4 instead of a 5 is because I thought he said the car would be washed and vacuumed after my oil change and it was not vacuumed that I could tell. More

Everybody was very friendly. I received prompt replies regarding my service needs. I didn’t have to wait a long time for service. Thank you regarding my service needs. I didn’t have to wait a long time for service. Thank you More

Cassie was great, I dropped my car off in the way out of town and it was ready to go when I returned. They sent me a video showing me everything that was inspected. town and it was ready to go when I returned. They sent me a video showing me everything that was inspected. More

They kept me in the loop on work and appreciated video of going through car. Glad they were able to fix the issues on my vehicle going through car. Glad they were able to fix the issues on my vehicle More

I always receive excellent service at this dealer. I’ve been having a lot of issues with my 325i lately and the staff is always very helpful and understanding. I wouldn’t go anywhere else. been having a lot of issues with my 325i lately and the staff is always very helpful and understanding. I wouldn’t go anywhere else. More

Very happy with quality of the service work. The staff was very friendly. The repairs were done in a timely manner. The loaner car was helpful. Matt was very friendly. The repairs were done in a timely manner. The loaner car was helpful. Matt More

Thank you, for your kind service. The information you give me about my car was need. I will recommend this dealership to everyone. Thank you, again give me about my car was need. I will recommend this dealership to everyone. Thank you, again More

Good experience - helpful, timely and courtesy. No other words a a a a a a a a a a a a a a a a words a a a a a a a a a a a a a a a a More

They always do a great job and go out of their way to take care of you. Did a great job detailing my car also take care of you. Did a great job detailing my car also More

The experience is always great. Cassie is a pleasure to work with and is always helpful, friendly, and informative throughout my time at the dealership. work with and is always helpful, friendly, and informative throughout my time at the dealership. More