BMW of Middleburg Heights

The staff was welcoming and professional. It was great to receive a video of the repair process from the technician. It was great to receive a video of the repair process from the technician. More

Great service. Attentive personnel and timely completion. Always satisfied with the team. Thank you again Attentive personnel and timely completion. Always satisfied with the team. Thank you again More

BMW Middleburg Heights was very prompt and completed the work order as expected. The estimate was accurate and the work was quality. work order as expected. The estimate was accurate and the work was quality. More

After picking up my BMW from this dealership a couple of weeks ago, I drove it back to Mansfield. I took it out of the garage a couple of times, putting on not much more than 50 miles around town. Today I weeks ago, I drove it back to Mansfield. I took it out of the garage a couple of times, putting on not much more than 50 miles around town. Today I drove it to Marion and everything was fine—until I had to wait for five minutes at the McDonald’s drive thru for a drink. When I got back on the highway to head to Mansfield, the car began to overheat—just as it had done in Cleveland several months ago, when I took to this dealership. I am now sitting on the side of the road, on the grassy berm, waiting for the car to cool down long enough for me to get to a nearby parking lot where I more than likely will have AAA tow it somewhere.. After paying $1800.00 and waiting two months for the Middleburg Heights BMW Dealer ship to fix my vehicle, this is not the result I expected. More

The people who I work with are very trustworthy so I work with Christen all the time with Christen all the time More

Found the problem quickly and fixed it fast. Cost to fix was excellent. Video of the problem was good! Cost to fix was excellent. Video of the problem was good! More

Great Customer Service and Staff! Good Work and Turn Around Time. Professional! Confidently Recommend For All You Service Needs. Good Work and Turn Around Time. Professional! Confidently Recommend For All You Service Needs. More

Appointment when I needed it. Work done on time even found other services that were due and completed them. Outstanding wash and vac: the car looked like new when I got it back. J Work done on time even found other services that were due and completed them. Outstanding wash and vac: the car looked like new when I got it back. John and Christian are as good as it gets. More

Excellent service good people willing to talk and solve any issues or concerns you have about the car any issues or concerns you have about the car More

Very pleasant and great communication! They texted me a video of service that is awesome. Also the ride to work was appreciated! Everything was done in a timely manner. They texted me a video of service that is awesome. Also the ride to work was appreciated! Everything was done in a timely manner. More