BMW of Middleburg Heights

They always get me in quickly and do what I need in a timely fashion for a reasonable amount of money. timely fashion for a reasonable amount of money. More

Christian makes sure that I service my car so it continues to run like new even though it’s almost 14 years old and doesn’t look it continues to run like new even though it’s almost 14 years old and doesn’t look it More

Everything was great! Christian is always professional and kind! I will continue to get my vehicles serviced here for years to come. Christian is always professional and kind! I will continue to get my vehicles serviced here for years to come. More

Impressed with the video I received when I checked out. Also gratified that, even though I didn’t have an appointment, they took me in when I had a dashboard alert. Kudos!! Also gratified that, even though I didn’t have an appointment, they took me in when I had a dashboard alert. Kudos!! More

As a long time customer I can tell you the service as usual was great. John Cordell was super. Really like him and glad he is now the service manager usual was great. John Cordell was super. Really like him and glad he is now the service manager More

Always easy to work with, very thorough and professional, convenient hours for service. Wish theybhad more loaners with shorter notice but understand shortages. convenient hours for service. Wish theybhad more loaners with shorter notice but understand shortages. More

I had scheduled appt format vehicle. I called to check on it 6 hours later and they haven’t even looked at it, so why have a appt? Also, I asked them three times to look at something and I called to check on it 6 hours later and they haven’t even looked at it, so why have a appt? Also, I asked them three times to look at something and they never did after having my car for four day. The staff did not appear knowledgeable in car repairs. I was very disappointed at the level of service especially at a BMW dealership. I don’t mind paying for quality work but this was not it… More

I’d had been going to this location since I purchased my vehicle. Once the car’s warranty expired I tried other BMW serviceable locations only to come back. My motivation, though distance was further than vehicle. Once the car’s warranty expired I tried other BMW serviceable locations only to come back. My motivation, though distance was further than others, was great service and competitive pricing along with accurate diagnosis without trying to add additional cost for unneeded repairs. The lounge is nice also 😁 More

They determined the service that was needed on my car and performed it very in a quick time frame. performed it very in a quick time frame. More

Service was excellent, everything was timely and my problem was resolved. Management at this location seems to top notch problem was resolved. Management at this location seems to top notch More