BMW of Hudson Valley

Continuing a great relationship ! I recently leased a 2015 X3 from this dealership. It is the fourth BMW I have either purchased or leased from them since 2003. I have found all aspect I recently leased a 2015 X3 from this dealership. It is the fourth BMW I have either purchased or leased from them since 2003. I have found all aspects of the dealer from sales to service to management to be exemplary. Mike Bueti worked with me from the turning in of my last vehicle to the delivery of my current X3. It was a pressure free experience with Mike working with me to get the vehicle I wanted with the features that fit my driving style. The financial aspect of the lease also fit my expectations. The entire experience was first class and based on my previous dealings with service I know I will be taken care of for the entire length of my lease after which I will probably go for number five ! More

A True "10" Assessment of our sales experience AnnMarie was amazing to work with. The initial sales experience and test drive were both great. After deciding on a 2015 X3, we did some shopping ar AnnMarie was amazing to work with. The initial sales experience and test drive were both great. After deciding on a 2015 X3, we did some shopping around like most people do, and asked AnnMarie to provide her best and final offer as we really don't like to haggle back and forth. The offer came in below what I expected -- less then BMW in Fairfield and Harriman, and lower than both Edmund's and KBB's current selling prices. The delivery experience couldn't be smoother. My husband travels a lot for business, so we asked to have the paperwork sent over in advance of our delivery appointment so we could review. All of the paperwork arrived via FedEx as requested, and the paperwork part of delivery took about 15 minutes; no cross-sell or pressure to buy fries with our burger. The BMW Genius (Jasmine) did a great job of demonstrating the features of the car, and as a final check to ensure we were happy customers, Anu made a point to thank us for our business and ask if there was anything more they could have done. They could not have. BMW Hudson Valley truly provided a sales experience that deserved the "10" that we provided to BMW HQ on their new customer survey. Thank you AnnMarie!!!! More

Hudson Valley Service - the ultimate service machine "Joanne was extremely attentive and answered all my questions. She even filed the insurance claim for me when I thought that I would have to fill it o "Joanne was extremely attentive and answered all my questions. She even filed the insurance claim for me when I thought that I would have to fill it out myself. She has a very pleasant demeanor which makes it enjoyable to come to the service department. She makes me feel confident that any service recommendations are really necessary. I feel that this service department surpasses other service departments I have experienced. When it's time, I will probably replace my current BMW with another one." More

Quick and Painless Joanne was terrific as usual and service was delivered as promised. My loaner was ready when I arrived and my car was ready immediately when I returne Joanne was terrific as usual and service was delivered as promised. My loaner was ready when I arrived and my car was ready immediately when I returned. This sounds like basic logic for a dealership but isn't often the case. It is here. More

2009 BMW 335xi Sedan Experienced cold rough idle. BMW Hudson Valley quickly diagnosed it as bad fuel injectors. Fortunately, I still have a few months left on my BMW CPO Experienced cold rough idle. BMW Hudson Valley quickly diagnosed it as bad fuel injectors. Fortunately, I still have a few months left on my BMW CPO warranty and the overall repair cost me $50 for the deductible. They drove me home and picked me up when my car was repaired. Overall, I continue to be pleased with this wonderful service team. Thanks. More

My extended family Being the Hypochondriac I am I really appreciate the patience that everyone has with me. I love how personal everyone is, I'm greeting by my name when Being the Hypochondriac I am I really appreciate the patience that everyone has with me. I love how personal everyone is, I'm greeting by my name when I come in, that makes me feel special... I am so happy that I purchased here at this BMW... I'll soon be looking for my next car & there's no doubt will ll be going... BMW HUDSON VALLEY!!! More

Communication is the key I purchased my car from BMW Hudson Valley which was a good experience. However, this review is to sing the praises of the service department. I have w I purchased my car from BMW Hudson Valley which was a good experience. However, this review is to sing the praises of the service department. I have worked with BMW Hudson Valley for approximately three years when servicing my car. Each time the experience gets better and better. I was initially skeptical of how it would work when I am in New York City during the week and the car needed to be serviced. However, the process could not be easier. Much of the credit goes to Joanne Holmes who always let me know what is happening with the car and the approximate time table. From loaners to estimates, I feel that the BMW Hudson Valley service department tells me what to expect. Special mention must go to Dennis Donnelly who was so very helpful in resolving A unique paint finish issue. In sum, I would highly recommend the BMW service department. More

Excellent Service from this dealership. Quick and excellent service at BMW of Hudson Valley. They took my X5 right into the service bay. Took care of service needed as usual. Quick and excellent service at BMW of Hudson Valley. They took my X5 right into the service bay. Took care of service needed as usual. More

Exceptional Customer Service Customer service at Hudson Valley BMW is excellent. I was greeted with a smile and my work order was handle promptly. They communicated precisely on Customer service at Hudson Valley BMW is excellent. I was greeted with a smile and my work order was handle promptly. They communicated precisely on the repairs being performed and the quality of the work was excellent. I highly recommend Hudson Valley BMW for all your services needs. More