BMW of Hudson Valley
Poughkeepsie, NY
Filter Reviews by Keyword
By Type
1,083 Reviews of BMW of Hudson Valley
Wonderful Experience! Hudson Valley BMW is a fantastic place! I have been fortunate enough to own three BMW's, all of which were leased/purchased at Hudson Valley. The proc Hudson Valley BMW is a fantastic place! I have been fortunate enough to own three BMW's, all of which were leased/purchased at Hudson Valley. The process is always so easy and they take care of everything! I am always treated so nicely and fairly and would never consider going anywhere else! Ann Marie was wonderful to work with and is a true professional! More
Service at it's best The personal attention you receive at BMW of HV service is exceptional. When you call and speak to the Service reps they know who you which means alo The personal attention you receive at BMW of HV service is exceptional. When you call and speak to the Service reps they know who you which means alot to me that personal touch are and make every effort to understand the problem and get you in for service. They keep your informed during the repair process and make sure you are satisfied with the final results. My most recent service was for my car not starting which has been an intermittent problem at the end of the first day that the car was in for service they could not replicate the problem Joanne Holmes decided to keep the car over night so that the service tech would start the car the next morning as a cold start and sure enough the car didn't start and they were able to locate and repair the problem if Joanne had not requested keeping the car to the next day I believe that the problem would not have been found. I would recommend this service team any day. More
Outstanding sales team! Best Prices. I walked into BMW of the Hudson Valley's showroom not even sure I wanted to purchase a BMW. I was introduced to Chelsea. She was well versed in the I walked into BMW of the Hudson Valley's showroom not even sure I wanted to purchase a BMW. I was introduced to Chelsea. She was well versed in the details of every model. After describing what I wanted in my new vehicle she suggested I drive an X4. Chelsea was very enthusiastic and you could tell she was completely convinced that BMW was the best vehicle on the market. As we drove she explained all the features the X4 offered. Once we started negotiating the price she was very open and transparent with the dealer invoice. After I received another quote from a competitor, Chelsea and Anu, the business manager, beat the competitor's price. I was treated very well by Chelsea and Anu throughout the entire experience. If everyone is treated like I was treated, Chelsea and Anu are going to sell alot of cars! I recommend this dealership without reservation. John R. More
Gained Lifetime Customer! (Dustin & Amanda) Ann Marie was a truly a pleasure to work with. 5 other dealerships worked with, she by far was the best. Couldn't be happier Ann Marie was a truly a pleasure to work with. 5 other dealerships worked with, she by far was the best. Couldn't be happier More
A truly excellent buying experience AnnMarie was terrific, absolutely the sales professional you would like to deal with. She and the entire staff made this buying experience truly exce AnnMarie was terrific, absolutely the sales professional you would like to deal with. She and the entire staff made this buying experience truly exceptional, customer service at its best. What a pleasure! More
Purchase of our new Series 3 BMW This is the second BMW I have purchased from this dealership and I thought it would be impossible to beat the service provided me the first time, but This is the second BMW I have purchased from this dealership and I thought it would be impossible to beat the service provided me the first time, but I was wrong! Chelsea was incredibly effective, knowledgeable and patient, providing us with all the information and follow up needed. Additionally, Matt was fantastic in going over all the features of the car with both me and later, my wife. Everyone did a first class job! More
The Ultimate Dealer BMW of the HV not only has the ultimate driving machine a plenty.. (Well not really a plenty... They sell them like hotcakes!!) but they host world cl BMW of the HV not only has the ultimate driving machine a plenty.. (Well not really a plenty... They sell them like hotcakes!!) but they host world class management (Marcus) and client advisors (Mike)... These two are quite the powerhouse! Mike was quite the gentleman and was never pushy or made me feel uncomfortable. We worked at my pace and he made sure I understood and was in the "loop" each step of the way... I had been to quite a few dealers before I headed to BMW and let me just say.... This is a rarity!!!!!! Although I'm upset my dealings with Mike is over... I'm more than happy to say my mom was so impressed with Mike and BMW of HV.... She's buying a BMW !! More
Not paying attention.. To my inspection sticker I noticed one Saturday morning, that I was almost 3 weeks overdue. Got in my car and I headed over to BMW of the Hudson Valle To my inspection sticker I noticed one Saturday morning, that I was almost 3 weeks overdue. Got in my car and I headed over to BMW of the Hudson Valley - service center where I was greeted cheerfully, I told the Associate the problem I was having by not having an appointment that day and she brought me over to the service advisor Chris Cialini, Chris told me there wasn't any problem and he could fit me in, he would have my car inspected that morning. And in no time flat I was back on the road. The professionalism and dedication he showed to me proves one thing, I made the right choice when Leasing my vehicle from BMW of the Hudson Valley,Sales or service BMW of the Hudson Valley is always there for me, I tell all my friends and family about BMW of the Hudson Valley. I want to thank Chris Cialin for doing a great job that morning and and help me out. More
Third BMW Just picked up my third BMW. Once again, Michael Bueti provided an excellent experience! He is friendly and knowledgeable and truly cares about his Just picked up my third BMW. Once again, Michael Bueti provided an excellent experience! He is friendly and knowledgeable and truly cares about his customers. Love this dealership!! More
Great Job ! Ann Marie ,did a great job getting me into a 2015 428xi convertible. She was very helpful in organizing the paperwork and getting me a great deal .Tha Ann Marie ,did a great job getting me into a 2015 428xi convertible. She was very helpful in organizing the paperwork and getting me a great deal .Thanks More