BMW of Hudson Valley

Customer Focused Had a fairly complicated string of issues that popped up one morning, just before Christmas, I called Joanne immediately once the problem occurred, an Had a fairly complicated string of issues that popped up one morning, just before Christmas, I called Joanne immediately once the problem occurred, and by the time I got to the dealership, my loaner was warmed up and waiting. Unfortunately this was not a quick fix, but Joanne kept me informed every step of the way. Having the loaner, which had a few nice differences than my 2013 X3, certainly helped. Car was fixed, while being cleaned and vacuumed upon pick up. It may not sound like much but try getting that type of service from other dealers along Route 9.... not going to happen. That's why I stay with BMW and have just purchased my 7th vehicle from them. More

Superior Sales and Service I have been a customer of the BMW of the Hudson Valley since 2011. My 3-year experience with the BMW of the Hudson Valley continues to exceed my expe I have been a customer of the BMW of the Hudson Valley since 2011. My 3-year experience with the BMW of the Hudson Valley continues to exceed my expectation of professionalism, work quality, and attention to every detail. My recent service appointment experience just reminded me how important it is to have a team of this high caliber working with me and my BMW. More

"Service Advisor and Vehicle Service" I’m highly pleased with Service Advisor Joanna Zammiello's professionalism and information regarding what must be done to ensure my daughter's 2007 BM I’m highly pleased with Service Advisor Joanna Zammiello's professionalism and information regarding what must be done to ensure my daughter's 2007 BMW's maximum performance. Upon approaching Ms. Zammiello for the first time, she greeted me like she had known me for years, instantly making me feel welcomed; her cost benefit analysis and genuine care were above par; she's superb, par excellence; plus the vehicle service is outstanding. More

Outstanding Services for many years I have been a steady customer of BMW of the Hudson Valley since 2001. This includes getting all of my BMW's serviced at their facility. The staff is o I have been a steady customer of BMW of the Hudson Valley since 2001. This includes getting all of my BMW's serviced at their facility. The staff is outstanding and always work to accommodate my busy schedule. This includes car pickup, drop off, etc when needed along with easy access to loaner vehicles. I have successfully recommended many friends to purchase their BMWs from this dealership and they are also pleased with the services delivered after the sale More

My Second BMW Just traded in my 2003 325i, which I had for 12 years and was very attached to. I purchased a new 320xi, I really felt it was necessary to get all-whe Just traded in my 2003 325i, which I had for 12 years and was very attached to. I purchased a new 320xi, I really felt it was necessary to get all-wheel drive this time. David Kreines , my salesman was extremely patient and nice. Change is not easy for me, but David made the whole process go as smooth as possible. Thank you David Kreines! More

Purchased new 328 xdrive - Great experience I recently purchased a new 328 after casually shopping around for almost a year. Shetara was the only reason I returned to BMW Hudson Valley. She was I recently purchased a new 328 after casually shopping around for almost a year. Shetara was the only reason I returned to BMW Hudson Valley. She was very attentive but not pushy. She would call me occasionally to inform me of potential opportunities, but was always pleasant even when my picky requirements weren't exactly met. When I finally decided to buy, I would have paid slightly more just to buy from her, but fortunately that wasn't necessary. We negotiated a very attractive price. Thank you Shetara. More

Oil Change plus I scheduled an appointment(online which was a pleasure to do and easy to use) and got my car in for an oil change and tire rotation. I got an email an I scheduled an appointment(online which was a pleasure to do and easy to use) and got my car in for an oil change and tire rotation. I got an email and phone call advising me of some work that was recommended. The work they were calling about seemed necessary to keep my BMW 328xi "the ultimate driving machine". Anyone that i was in contact with at the service center was a pleasure to deal with. I will continue to maintain my BMW at Hudson Valley BMW. Happy New Year! More

Purchased a new BMW 328xi David Kreines was extremely knowledgeable and helpful through out the sales process. David, listened to out needs and expectation and was extremely ef David Kreines was extremely knowledgeable and helpful through out the sales process. David, listened to out needs and expectation and was extremely efficient in taking us through out the whole sales process. David, made both me and wife very comfortable through out the process and it never seemed like we were pushed in any corner. Thank You. More