BMW of Hudson Valley

Excellent customer service Leanne was excellent to work with. She kept me update throughout the day via text messages, and made the service process a smooth and easy process. Gr Leanne was excellent to work with. She kept me update throughout the day via text messages, and made the service process a smooth and easy process. Great working with this dealership. Cory Neumann More

Wonderful Service Joanne Holmes is always very helpful. Joanne goes out of her way to provide excellent service. Joanne greets me with a smile, coffee and cookies are Joanne Holmes is always very helpful. Joanne goes out of her way to provide excellent service. Joanne greets me with a smile, coffee and cookies are provided and she gets my car washed before I leave. Thanks John OShea More

Quick Service Leanne helped me with my service appointment and reminded me it was also time to rotate my tires. Great service from Leanne, and as always, the servic Leanne helped me with my service appointment and reminded me it was also time to rotate my tires. Great service from Leanne, and as always, the service department did an excellent job. A. Siegel More

You need six stars! Phil Dolce and Joanne Holmes are the most exceptional team. We have bought several cars here because of the superlative service, and keep coming back. Phil Dolce and Joanne Holmes are the most exceptional team. We have bought several cars here because of the superlative service, and keep coming back. It only gets better and better. You really need a six-star rating! More

Excellent efficient service! Joanne Holmes is an excellent Sevice advisor always ready to help me out. She is efficient and goes the distance to get the service done ! I can count Joanne Holmes is an excellent Sevice advisor always ready to help me out. She is efficient and goes the distance to get the service done ! I can count on her to keep me apprised of the service that is needed and she has been extremely helpful in getting the car in in an emergency . More

Service and Spa treatment were amazing! Service was done proffessionally and timely but my favorite was the spa treatment, my Bmw 750li was immaculate when I picked it up also smelled fantas Service was done proffessionally and timely but my favorite was the spa treatment, my Bmw 750li was immaculate when I picked it up also smelled fantastic. Joanne Holmes and Phil Dolce are awsome proffessionals. More

Happy with my service at BMW of Hudson Valley I brought my BMW to be serviced at BMW of Hudson Valley for the first time after my recent move to the area. The service was fast (I was waiting ) an I brought my BMW to be serviced at BMW of Hudson Valley for the first time after my recent move to the area. The service was fast (I was waiting ) and efficient. The service staff was really nice, Joanne Holmes explained every thing that was being done to my car. They even brought out fresh cookies while I was waiting. My X3 was spotless when it was returned to me. More

Kudos to BMW of the Hudson Valley and Joanne Holmes Joanne has gone out of her way to make my experiences with my 2015 X5 delightful. She is knowledgeable and accommodating whenever I have an issue tha Joanne has gone out of her way to make my experiences with my 2015 X5 delightful. She is knowledgeable and accommodating whenever I have an issue that needs to be resolved. Recently, I inquired as to putting a remote starter on my X5 and she promptly got me all of the information needed to allow me to decide to add it to my car. Furthermore, she set up an install date requested by me and arranged for a loaner at the same time. Dealing with Hudson Valley BMW and Joanne make me want to remain in the BMW family. More

Could not have been better Phil Dolce had helped me on my previous service visit a few months ago and noticed that I was going to need major service shortly but that we would be Phil Dolce had helped me on my previous service visit a few months ago and noticed that I was going to need major service shortly but that we would be over the miles under warranty due to long commutes and several long distance trips coming up. At that time he said he would extend the mileage to 53k due to our situation. It saved the day. When the time came, I was still hoping this would be the case. I called and got an appointment for the next day ( amazing...that happened last time too ). I went and met Joanne Holmes the service advisor that helped me that day. She said she would call me with updates as to when my car would be done knowing I needed it by 4. She called around noon to say it was ready and what the price was. I explained that the mileage was extended to 53k by Phil. She called me back a few minutes later and confirmed. My oil change, brake service and tune up were covered. Thank you. We will be back, Phil kept his word and Joanne could not have been more pleasant to deal with. More

Like Family Recently had our car in for a routine service and, as always, felt very welcomed. Secure feeling to know that everyone here is looking out for my best Recently had our car in for a routine service and, as always, felt very welcomed. Secure feeling to know that everyone here is looking out for my best interest... Like family. Leanne Carnes, my Service Advisor, was very thorough checking me in and had me out the door quickly in my spiffy BMW Loaner car so I could continue my day without missing a beat. When my car was finished I was notified with enough time to allow me to pick it up, freshly washed, and once again not miss a beat in my schedule. I really do appreciate the attentive service. Like family... Thanks! David Auffarth More