BMW of Hudson Valley

Vibration during braking I thought I have a oil leak. After my car was checked out they found no sign of oil leak. I mentioned the vibration during hard breaking. They explain I thought I have a oil leak. After my car was checked out they found no sign of oil leak. I mentioned the vibration during hard breaking. They explained my options. I gave the go Joanne. Drove the car later after repaired job, vibration was gone, they also gave me a run down of future repairs with no obligation. Reasonable price. Looking forward to seeing them in the future. More

Friendly and Professional Service I had a concern that I had an gasket leak due to a burnt oil smell. BMW Hudson Valley immediately had me bring the car in for an inspection. Joanne I had a concern that I had an gasket leak due to a burnt oil smell. BMW Hudson Valley immediately had me bring the car in for an inspection. Joanne Holme was very helpful and after a full inspection they determined no visible root cause. They were nice enough not to charge me the typical service fee which made my day. Thank you Joanne. Simon Yee More

Replace car speaker Leanne Carnes was very helpful and moved quickly to serve. My vehicle was immediately repaired and within the hour, I was driving my perfectly clean Leanne Carnes was very helpful and moved quickly to serve. My vehicle was immediately repaired and within the hour, I was driving my perfectly clean and lovely new BMW. Sincere thanks to the sales and service team at BMW of the Hudson Valley! They really do go above and beyond!! Thank You, Lisa Wilms More

Outstanding dedication to customer service! Once again, Michael and BMW of Hudson Valley has exceeded my expectations of providing the level of customer service I seek. After leasing cars from Once again, Michael and BMW of Hudson Valley has exceeded my expectations of providing the level of customer service I seek. After leasing cars from BMW of Hudson Valley and being offered amazing and aggressive pricing that no other dealers could come close to, Michael went above and beyond on this past weekend's business deal. My lease was ending, and with no 5-series replacement in sight due to BMW delays, I decided to purchase my 535dX. I was expecting to deal with BMW Financial Services and just send them a bank check for the lease-buyout and move on. Michael intercepted that transaction, and offered to broker the deal at a price significantly less than the lease buy-out. It's clear that Michael has his customer's best interests at the center of all of his business dealings. I will continue to deal with Michael in the future and continue to recommend him personally to anyone looking to purchase or lease a BMW. More

Outstanding service at BMW of Hudson Valley I had an issue with my tire losing air during the week so I made a service appointment for my BMW at BMW of Hudson Valley. I was able to get a Saturd I had an issue with my tire losing air during the week so I made a service appointment for my BMW at BMW of Hudson Valley. I was able to get a Saturday appointment and a loaner car. The staff at BMW of Hudson Valley were so wonderful from the moment I walked in on Saturday. They greet you with a smile, offer refreshments and get you checked in quickly and efficiently. My car was done in a reasonable amount of time with the problem solved (nail in the tire) and looking better than when I arrived because of the courtesy wash. I am so pleased with the impeccable service at BMW of Hudson Valley. ~Kristen More

Friendly, stress-free, enjoyable and efficient experience! Our recent experience with BMW of the Hudson Valley was pleasant, efficient and resulted in the BMW we were hoping for at the right price. On a rainy Our recent experience with BMW of the Hudson Valley was pleasant, efficient and resulted in the BMW we were hoping for at the right price. On a rainy Saturday we test drove three different BMWs and a week later drove away with a well-equipped 3 series GT within our budget. That's impressive! And we owe it all to Michael Bueti who made it happen. He listened to our needs and situation, responded promptly to our emails, and was extremely personable, with no pressure at all. Anu was welcoming and friendly, called us by name, and made us feel as if we'd been customers for much longer than 3 years. Overall an extremely favorable experience. More

Brake pads Excellent quick service. Leanne Carnes kept me informed on when my car was ready and had it waiting for me at the agreed upon time Excellent quick service. Leanne Carnes kept me informed on when my car was ready and had it waiting for me at the agreed upon time More

The little things matter The service dept at BMW Of Hudson Valley is great. I was greeted with a friendly welcome from the Service Receptionist Simone and Gariella who direct The service dept at BMW Of Hudson Valley is great. I was greeted with a friendly welcome from the Service Receptionist Simone and Gariella who direct me to the service advisor Leanee Carnes. Leanee made checking my car in very pleasant and informed me when my car was completed. Additionally about a week later I had a non-related concern with my car and Leanne was excellent in providing me with the information I needed. Thanks Leanee More

Wondeful facility, exemplary service, competitive pricing! It was time for my annual service appointment and the computer in my BMW indicated that I was due for an oil change and new rear brake pads, additiona It was time for my annual service appointment and the computer in my BMW indicated that I was due for an oil change and new rear brake pads, additionally a radiator flush and service was recommended as my vehicle had reached the 4 year mark. I discussed these services with Leanne Carnes, my service advisor, and she explained the procedures, costs, and time requirement to complete the work, but she hastened to add that before the brakes were changed she would have the technician measure them just to make sure that the work was actually necessary. To my surprise and delight I received a phone call from Ms. Carnes informing me that my rear brakes were only half worn and that I had many thousands of miles to go before any work was necessary; she added that the vehicles computer was updated to reflect the correct data. BMW of the Hudson Valley could have easily sold me a brake job that I did not need, but to their high standards of service and technical expertise they add the often missing elements of honesty and integrity I wouldn't have any other dealer or mechanic touch my car. Dr. Vincent Perrin More

Excellent overall buying experience This is my second 4 series lease and I was very pleased with the rebates and loyalty bonuses-I actually spent less out of pocket for the upgraded 44 This is my second 4 series lease and I was very pleased with the rebates and loyalty bonuses-I actually spent less out of pocket for the upgraded 440i X-drive convertible than I had for my original 435i X-drive sedan. They really work to keep your business and of course the car is a complete blast to drive!(fast)(: More