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BMW of Fort Wayne
Fort Wayne, IN
737 Reviews
When you shop for a new or used car or truck at any of our dealerships in Fort Wayne or Decatur, you will get competitive prices, convenient financing, and free carwashes at any of our three free carwashes as long as you own your vehicle. Our service departments provide the highest quality care and maintenance of your vehicle by our highly skilled and factory trained technicians. Should the unfortunate need of body work occur, our body shops have highly talented technicians as well as the necessary state of the art equipment to properly repair any make or model vehicle.
We have eight, soon to be nine, different new car dealerships in the Fort Wayne and Decatur areas. Come see us at any of our locations to enjoy the Kelley Advantage.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 737 reviews
February 17, 2025
This was probably one of the best experiences I have had buying a car from a dealership. Ashley and Jaylon have been great to work with! buying a car from a dealership. Ashley and Jaylon have been great to work with! More
by joes
February 16, 2025
Excellent customer service. Went above and beyond to make sure we made the right decision for us. I will never drive anything other than BMW. Went above and beyond to make sure we made the right decision for us. I will never drive anything other than BMW. More
by HALLOC12
Verified CustomerFebruary 15, 2025
Very positive experience. No pressure environment. The staff are very good at what they do. No pressure environment. The staff are very good at what they do. More
by ZOOGIE71
February 13, 2025
My wife and I just purchased a 2025 BMW X5 - our first BMW and our entry to the BMW family. My only disappointment comes from the fact that I didn't find this family many years ago. The entire exper first BMW and our entry to the BMW family. My only disappointment comes from the fact that I didn't find this family many years ago. The entire experience made me think of being with old friends who just happened to sell vehicles. I'm happy to report that this was an absolutely pressure-free purchase (much to my surprise and delight). Christina spent probably far too much time with me answering questions and explaining the process and all the features that BMW offers. She was (and is) an absolute pleasure to work with - a breath of fresh air. I returned to the dealership from Warsaw a couple days later to pick up a pair of sunglasses I'd inadvertently left behind, and Christina took that opportunity to introduce me to the service writers, and the people in the parts department and to just take another step to make me feel comfortable. All told, a great decision to make a BMW our new daily driver. Thanks to everyone at BMW of Fort Wayne. More
by Bernie VW
Employees Worked With
Other Employees :
Michael Hodgini !! A PhD in Wizardry, Jaylon Daniels
February 11, 2025
Best customer service! Made the entire transaction smooth. Very knowledgeable and was able to get us in a vehicle under our budget restrictions Made the entire transaction smooth. Very knowledgeable and was able to get us in a vehicle under our budget restrictions More
by Kavitachopra30
Employees Worked With
February 10, 2025
Transaction was smooth and easy. Received a fair price for my trade in. Scott and Mike created a professional experience through out the process. Received a fair price for my trade in. Scott and Mike created a professional experience through out the process. More
by TMJACOBS302
February 09, 2025
From the beginning to end of my car buying experience at this dealership, it was the best experience I’ve ever had. I have lived in multiple cities across the US and purchased multiple luxury vehicles. I’v this dealership, it was the best experience I’ve ever had. I have lived in multiple cities across the US and purchased multiple luxury vehicles. I’ve owned Mercedes, multiple Alfa Romeo, and BMW vehicles and this was by far my favorite car buying experience. The internet person was quick to reply, Ashley responded perfectly to all my needs, finance got me want I requested, and GM was great. Even when leaving I was thanked by another manager for my business. This was the most enjoyable transaction for a car I’ve ever experienced. Thank you to everyone! More
by Peter Nottoli
February 06, 2025
The whole car buying process was the best ever because of the wonderful patience, knowledge, and professionalism of Christina Gentry! We became fast friends in the process, as she calmly answered all of my the wonderful patience, knowledge, and professionalism of Christina Gentry! We became fast friends in the process, as she calmly answered all of my many questions and walked me through the car buying process! She certainly went over and above what I expected and made it a wonderful memory, as I went to pick it up and I discovered the big red bow on top! I couldn't be more pleased! More
by jboutakov
Employees Worked With
February 06, 2025
My entire experience was positive. We had a couple hiccups the day of pickup that made me wonder if everything would work out but Christina and the rest of the staff definitely went ou We had a couple hiccups the day of pickup that made me wonder if everything would work out but Christina and the rest of the staff definitely went out of their way to make the entire process as painless as possible while guaranteeing that I left that day with my new Challenger. As I was driving away that day, it was the happiest I have been in a very, very long time and it was impossible to stop smiling on the very long ride home. Thank you to Christina and the rest of Kelley motors for a wonderful experience and the best dealer experience I have ever had. Sincerely, Thank you. More
by B Bauer
February 02, 2025
Everyone from Caleb on was wonderful to work with thanks for making it so easy and teaching me all about my new mini we are a mini family now and for ever. for making it so easy and teaching me all about my new mini we are a mini family now and for ever. More
by 312GRIMAULDPLACE
