Mike Cramer

Mike Cramer made this purchase happen for me. I saw the car initially through a friend on line and contacted BMW of Ft Wayne, Mike provided exemplary service. Prior to seeing the car he sent me a I saw the car initially through a friend on line and contacted BMW of Ft Wayne, Mike provided exemplary service. Prior to seeing the car he sent me a complete and detailed video of both interior and exterior. It pretty much sealed the deal there. I came up to Ft Wayne from Carmel and he was waiting for me- I liked that. We drove the car, then had a tour of the dealership, which is veery impressive if I might say, then completed the transaction with finance assistance from Braxton, the "BMW Genius" according to his business card and then some quality time with Tyler who explained a lot of the significant amount of electronic features BMW has put into this amazing car. The atmosphere around your dealership was very inviting. Thank you for the excellent experience. I drove 1000 miles to Northern Michigan and back this past week in my new 540. Wow. A pleasure to drive. More

by ERIC.HURSH Verified Customer Verified Customer

Print

Easiest and most pleasant car purchase experience of my life. Very professional, knowledgeable and great to deal with. Should I decide on purchasing another vehicle, will definitely go back. life. Very professional, knowledgeable and great to deal with. Should I decide on purchasing another vehicle, will definitely go back. More

by JMMJKM Verified Customer Verified Customer

Print

We traded in a 2020 mini Cooper for a 2026 mini Cooper S countryman We bought the first one from Mike Cramer and had a flawless experience. Everything went smooth, they washed and cleaned the new one and pu countryman We bought the first one from Mike Cramer and had a flawless experience. Everything went smooth, they washed and cleaned the new one and put a big bow on it and had it side by side with the 2020 both red with white top and mirrors. My girlfriend life partner absolutely loves her new mini, everyone was pleasant the whole experience, Mike was not pushy and took us through the whole process, I met the owner Jim Kelly and wanted to ask him what it was like to make it to four Super Bowls and lose all four, of course he was a different Kelly and a lot younger but he stopped and introduced himself. Mike Cramer really enjoys his job and has developed a new car experience for us , we will be back for our third red mini and probably leasing able x1 also. Couldn’t ask for a better experience than what we had with BMW of Fort Wayne More

Print

Our first time at BMW of Ft Wayne everyone is very professional. We didn’t feel pressured into buying . Mike Cramer took very good care of us…of course we did buy and have been very pleased with our professional. We didn’t feel pressured into buying . Mike Cramer took very good care of us…of course we did buy and have been very pleased with our x3. Thanks again Mike ,Brenda and John More

Print

First and foremost, it has been a pleasure working with Mike Cramer for the last five years. Mike has been very knowledgeable and helpful during each one of our three BMW purchases. We have never felt any Mike Cramer for the last five years. Mike has been very knowledgeable and helpful during each one of our three BMW purchases. We have never felt any sales pressure. Mike has been very thorough in explaining all of the features of each vehicle we have purchased. We highly recommend Mike without hesitation, and we look forward to our next BMW purchase. He makes the entire buying experience beyond pleasurable. Kudos to Mike! More

Print

Everyone we have encountered at the dealership has been beyond professional, courteous and a joy with which to work. beyond professional, courteous and a joy with which to work. More

Print

You start with the people and then go onward with the facility. Every person that my wife and I deal with has left a good impression of their professionalism and their personability. We have purchased facility. Every person that my wife and I deal with has left a good impression of their professionalism and their personability. We have purchased three new vehicles since 2023. Each has been a great experience with superb BMW vehicles; an X3, M240i, and a Z4. We dealt with a great client advisor, Mike Cramer on each occasion. He knows his product well and by the time you have asked all your questions, you do to. No question is too trivial for Mike. He makes you feel like he is there for you no matter the time required. Pricing is always a time for trepidation, with Mike and general sales manager Scott Brooks that too flowed easily. The day of picking up the new vehicle was made easy also by Mike and the BMW genius Tyler. Again all the time that was needed for our learning experience was given without pushing us to move on. When service has been needed on our vehicles, we have an established relationship with service advisor Brian Dorsett. He is very knowledgeable, professional, and easy to talk and work with. The service and parts department have been very responsive and do quality work. The facility is top of the line and spotless. Great customer amenities, including a loaner vehicle if needed. We would recommend the BMW experience to anyone who is looking for a new or slightly used vehicle. Every employee who we have dealt with or have met, just in passing, go out of their way to make you feel welcome. More

Print

Allowed us to come in on very short notice and we walked out with the car on the same day a couple hours later. Made the whole experience very smooth and made sure to show me the proper way of how buying a out with the car on the same day a couple hours later. Made the whole experience very smooth and made sure to show me the proper way of how buying a car should go More

Print

We really enjoyed working with Mike. He helped guide us through specific features we wanted and made sure we got exactly what we were looking for. He kept us updated as we awaited delive He helped guide us through specific features we wanted and made sure we got exactly what we were looking for. He kept us updated as we awaited delivery and was super easy to work with. Also, one of the reasons I keep coming back is because of the quality of the Service Dept. More

Print

Couldn't be more pleased with Mike. Very professional, did not hound me into buying a vehicle, he did his job exceptionally by answering what needed answered and after deciding what I w Very professional, did not hound me into buying a vehicle, he did his job exceptionally by answering what needed answered and after deciding what I wanted, he made the purchase smooth as silk!! Thank you all you did! More

Print