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BMW of Fort Wayne
Fort Wayne, IN
645 Reviews
When you shop for a new or used car or truck at any of our dealerships in Fort Wayne or Decatur, you will get competitive prices, convenient financing, and free carwashes at any of our three free carwashes as long as you own your vehicle. Our service departments provide the highest quality care and maintenance of your vehicle by our highly skilled and factory trained technicians. Should the unfortunate need of body work occur, our body shops have highly talented technicians as well as the necessary state of the art equipment to properly repair any make or model vehicle.
We have eight, soon to be nine, different new car dealerships in the Fort Wayne and Decatur areas. Come see us at any of our locations to enjoy the Kelley Advantage.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 645 reviews
November 19, 2024
Ashley was great to work with! Her communication and honesty throughout the process was much appreciated! Her communication and honesty throughout the process was much appreciated! More
by Pfremion
Employees Worked With
November 19, 2024
Overall excellent experience from start to finish. The entire team went above and beyond to ensure a positive experience. Highly recommend this dealership, ask for Mike Cramer! The entire team went above and beyond to ensure a positive experience. Highly recommend this dealership, ask for Mike Cramer! More
by JGUIO
Verified CustomerNovember 17, 2024
I originally went to the dealership to change out my summer tires to the winter ones. I was curious as to how much my vehicle was worth since it was a 2018 and I knew the warranties were about to expir summer tires to the winter ones. I was curious as to how much my vehicle was worth since it was a 2018 and I knew the warranties were about to expire. I asked service to get a quote for me and was referred to Jaylon and Ashley. They showed me several cars but none of them had the interior color I wanted. I liked them both right away. I didn’t find out until later that it was Ashley’s first day. You would have never known it since she was very professional. They offered me several options and I went back the next day and to my surprise they had exactly what I wanted. I never felt pressured and the whole experience was great! Ashley was also very kind and took me through the car wash and offered any assistance I needed. I feel she will be a great asset to the dealership in many ways. I also want to thank Scott, Zach, and of course Michael for his help! More
by Linda.peppas
November 16, 2024
Ashley worked my out of state deal from start to finish. She is professional and personable, always promptly answered questions or addressed any concerns I had. I will definitely recommend Ashley to anyone She is professional and personable, always promptly answered questions or addressed any concerns I had. I will definitely recommend Ashley to anyone looking for a new or used vehicle. I have been purchasing BMW vehicles since 2007 and the feeling of buying a premium brand like BMW didn’t feel so special in recent years at other dealerships. When I walked into BMW of Fort Wayne to finalize the deal on my newly purcase I was greeted by Ashley and it felt like a special experience. She took me to my car that was in a designated area of the dealership surrounded by glass away from other cars. It was a whole presentation of a plaque showing the car was reserved for me. A decorative bow was on the car. It felt like old school BMW specialty service, that was so welcoming and I felt I was treated special. I appreciated that very much. Excellent job To Ashley, Zach from finance, and Michael, the BMW technology genius. More
by scottomalley71
November 11, 2024
I was greeted promptly by Mike, he listened to my wants in a new car. He treated me with respect and was not pushy. I’ve been treated like a girl other places and dismissed by other car dealers but Mike to in a new car. He treated me with respect and was not pushy. I’ve been treated like a girl other places and dismissed by other car dealers but Mike took me seriously and ensured I was not bullied and for that he had a customer for life More
by Candice.police78
November 08, 2024
Great communication. The trade and purchase was handled with honesty and integrity. I would definitely recommend the dealership and individuals. The trade and purchase was handled with honesty and integrity. I would definitely recommend the dealership and individuals. More
by Tluddy
November 07, 2024
Everyone at BMW Fort Wayne was extremely professional. It was an absolute pleasure working with the team. They addressed all my concerns, willing to negotiate on the price, helped to arrange transportatio It was an absolute pleasure working with the team. They addressed all my concerns, willing to negotiate on the price, helped to arrange transportation, even got the vehicle in for an inspection across town. Customer service is a top priority of BMW Fort Wayne. I would highly recommend them and would be happy to conduct future business. More
by JOHNJLOETSCHER
Employees Worked With
November 03, 2024
I’ve dealt with this team for years, and they have always been the most responsive and reasonable professionals when it comes to buying a car. Thankful to have them available to us. been the most responsive and reasonable professionals when it comes to buying a car. Thankful to have them available to us. More
by Jayheisler
November 03, 2024
The customer service was excellent. No pressure. Listened to our needs. Answered all of our questions. No pressure. Listened to our needs. Answered all of our questions. More
by DAN@B-BLEGAL.COM
November 02, 2024
As always a great experience working with Scott and Mike at BMW of Fort Wayne . at BMW of Fort Wayne . More
by MH
