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BMW of Fort Washington - Service Center

Fort Washington, PA

5.0
886 Reviews

886 Reviews of BMW of Fort Washington - Service Center

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February 12, 2023

My experience at Ft Washington BMW was great! ! Rich Lanci took care of me, Melany Del Toro handled all of my paperwork perfectly and got me a really cool loaner car and Ben Ammar took care of my More

by Craigloc29
Recommend Dealer
Yes
Employees Worked With
Richard Lanci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Menna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melany Del Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Pearlman
Feb 14, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

February 11, 2023

Gary was super helpful with an insurance claim and Ben always keeps the car in beautiful shape. This is my second car from this FW. Looking forward to the third! More

by Vincentbetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 08, 2023

Prompt friendly service. Job well done! Fair prices. Smooth process. Would recommend this dealership hands down! More

by Clydon23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santo Hannawacker
Feb 10, 2023 -

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2023

Ben Ammar . Rich lanci also Ryan young did excellent job. Thanks everybody. Everything is so fast and good service. More

by Todayneda74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lanci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing BMW of Fort Washington as your first choice for service!

February 01, 2023

Amie Marshall is an excellent service advisor - very efficient, very effective, and always helpful! Amie goes the extra mile! More

by Josephmsalvatore
Recommend Dealer
Yes
Employees Worked With
Amie Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Amie will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 01, 2023

Great service! They made the whole process so easy for me, I didn’t have to do a thing. More

by Cdswanwaterfall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lanci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

BMW of Fort Washington responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2023

Ben was very helpful and attentive. The amount charged for the service I received was the same as quoted, no hidden fees. I was very pleased with the beautiful loaner vehicle which was More

by Doris Paez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melany Del Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

BMW of Fort Washington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fort Washington! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 28, 2023

Fabulous experience! Thanks Rich Lanci, Mike Fastman, and Ben Ammar for always going above and beyond. Amazing service and can’t recommend enough! More

by Leilag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lanci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 21, 2023

My car was just n for service on 1/19. It was picked up and delivered to me by Ben Amman. Ben was friendly, on time, called me from BMW to tell me he was on his way to me, and called aga More

by RSYKES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Menna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

BMW of Fort Washington responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2023

My car was in for service yesterday and it couldn't have been any easier. I was lucky enough to work with Ben Ammar. He made everything so easy for me and really made me feel like I was the only customer h More

by Patrick.ohalloran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

BMW of Fort Washington responded

Patrick, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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